Description

We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, please apply today.

Responsibilities
• Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction
• Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
• Assist with administrative duties such as making and screening calls, booking appointments, etc.
• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer

Qualifications
• Proficiency in Google Sheets
• Bilingual not required but preferred
• Computer proficiency required including Google Sheets CRM platforms
• Highly motivated and goal-oriented with excellent customer service and communication skills
• 2-3 years of professional office environment and administration or mortgage experience preferred
• Having an NMLS license is not required, but is preferred
• Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.