The N.C. Office of the Commissioner of Banks (NCCOB) is responsible for the chartering and regulation of North Carolina's state banks, trust companies, mortgage companies, as well as registration and licensing of various financial institutions operating in North Carolina. Our mission is to promote and maintain the strength and fairness of the North Carolina financial services marketplace through the supervision and regulation of financial service providers in that marketplace.

We value our employees and offer a great work/life balance and many benefits including:

• 12 annual paid holidays
• Health Insurance and Supplemental Benefits
• Retirement Plan

• Demonstrates professional level of working knowledge in: both state and federal laws, rules, regulations and procedures applicable to the mortgage servicing industry (FDCPA, SCRA, RESPA); real estate and financial accounting related to the mortgage servicing industry
• Knowledge of mortgage servicing industry/investors standards and best practices as well as report writing experience
• Industry knowledge of core servicing functions, including loan administration, collections/loss mitigation, foreclosure/bankruptcy,
• Understanding of quality control and compliance processes in a servicing environment.
• Knowledge of fraud related activities and how to detect instances of such fraud
• Candidate must have knowledge and ability to use applicable information technology to meet work needs of division
• Performance abilities include but are not limited to the following; objectivity, time management, integrity, clarity (report writing and oral presentations), attention to detail, teamwork, professional presentation, initiative, and organizational sensitivity
• Proficient knowledge and use of Microsoft Excel, Word, and Outlook required
• Strong written and verbal communication skills required to be successful
• Experience in creating spreadsheets and reports through data analysis is also required
• Mortgage origination experience a plus

In addition to the above required knowledge, skills, and abilities, candidate must possess a Bachelor degree in a related field (mortgage servicing, banking, finance, business) or equivalent work experience. Applicant must have a minimum of five (5) or more years of recent experience in one or more of the following of mortgage servicing areas: auditing for regulatory compliance, loss mitigation, foreclosure, and/or bankruptcy; or equivalent combination of education and experience.

*If selected for an interview, interviews are held in-person in our Raleigh office.

The North Carolina Office of the Commissioner of Banks (NCCOB) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.

Applicants must embrace and actively support NCCOB's values:

Accountability, Customer Service, Ethics & Integrity, Teamwork & Collaboration, and Innovation & Creativity

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

By providing the requested information, you certify that you have given true, accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work, you authorize educational institutions, associations, registration and licensing boards, and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation, or a failure to disclose relevant information may be grounds for rejection of your application, disciplinary action or dismissal if you are employed, and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30, GS 14- 122.1).

Please make sure you complete the application in full. Tips for your state job application. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application. “See Resume” or “See Attachment” will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Applicant seeking Veterans Preference must attach a copy of their form DD-214.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications may take an average of 2-6 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the most qualified applicants.

For technical issues with your applications, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 919-715-7768.