Are you looking for a new career journey? When you come onboard at Sun Country Airlines, you’re joining a dynamic team that operates a new breed of hybrid low-cost carrier based in Minnesota with flights spanning across North America, Mexico and the Caribbean. Join our fast-growing airline that operates a diversified network including scheduled passenger service, charter flying, and cargo operations. This year, we are celebrating 40 years of flying and would love to have you join us!

Sun Country Airlines is seeking a Workforce Management Specialist (Full-time) to join our growing team! The MSP Workforce Management Specialist will support the MSP airport by providing reports, schedules, and data for real-time workforce management needs. This position will review leave requests, assist in creating or modifying schedules, make staffing recommendations to ensure adequate daily resource coverage, collaborate with leaders to optimize workforce to deliver a consistent experience to the operation.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Workforce Management Specialist you’ll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Duties of a Workforce Management Specialist may include any of the following:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prepares intraday reports on staff attendance
• Reconcile attendance against schedule and time in/out reporting on daily basis
• Support changes to scheduling to ensure adequate daily resource coverage
• Communicate with management and operations team to ensure compliance with company standards
• Maintain running report of attendance incidents
• Analyze leave submissions and approve/deny based on their effect on operations
• Monitor attendance and schedule adherence
• Process schedule trade requests for posted schedules
• Process management requests for modifications of scheduling events (meetings/training, etc.)
• Review accuracy of schedule measurements, making recommendations to improve scheduling efficiency and team member satisfaction
• Provide analytical support for special projects
• Collaborate with management on identifying opportunities to further optimize our workforce
• Other duties assigned by management

Work Location: This position is onsite at Terminal 2 in MSP

Schedule: 2nd shift, 4:30 PM to 1:00 AM

Training will be 2 weeks, daytime hours

Pay: Starting at $20.00/hour + flight benefits starting day 1!

Minimum Qualifications:

• Minimum of 1 year of professional work experience in an office setting
• Associates degree or equivalent years of related experience in place of degree
• Good written and verbal communication skills
• Ability to manage time effectively and prioritize tasks
• Strong organizational skills
• Must be able to obtain an MSP SIDA badge

Preferred Qualifications:

• Proficient in MS Excel

• Ability to organize and analyze data in a structured manner
• Demonstrated ability to understand and analyze schedules
• Organizational skills and the ability to prioritize responsibilities/tasks
• Excellent PC skills with MS Excel, Word, and PowerPoint experience

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee occasionally is required to stand; walk; use hands or finger, handle or feel; and reach with hands and arms. The employee is frequently required to sit; climb or balance, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)