The Ontario Museum of History & Art has an excellent part-time opportunity for those interested in gaining hands-on experience in the Museum field. As a Museum Attendant, the candidate will assist with the day-to-day operations and gain invaluable communication skills through vital interactions with the public, patrons, City employees, and officials. The selected candidate will also be knowledgeable about the Museum Associates patron program benefits and how to join, as well as suggest memberships to visitors.

The ideal candidate will be hospitality-oriented with strong people skills, enthusiastic, demonstrate sound judgment, have an interest in museums and/or history, and will be a role model for the City's Approach to Public Service - Commitment to the Community, Achieving Excellence Through Teamwork, and Doing the Right Thing the Right Way – and emulate the qualities of a 5 Tool Player – Leader, Thinker, Operator, Communicator, and Public Servant.

The Museum Attendant role is a part-time and temporary position, scheduled to work no more than 29 hours per week, and is not eligible to participate in the City's health insurance or retirement plans.

The following procedures will apply:

• The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.

• Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.

The Community Life and Culture Agency

The City of Ontario's Community Life & Culture Agency endeavors to meet the Ontario City Council goal to encourage, provide or support enhanced recreational, educational, cultural and healthy city programs, policies and activities. Community Life & Culture does this through a comprehensive array of programs, activities, services and events available through the Recreation & Community Services, Library, Museum, Arts & Culture, and Housing departments.

The City of Ontario’s Department of Museum, Arts & Culture enhances knowledge and appreciation of our Inland Empire community through dynamic, inspiring, and creative exhibits, collections stewardship, family-friendly educational programs, cultural events, and public art. MAC reflects pride in our legacy, who we are, where we live, and who we aspire to be, as well as supports artists of all backgrounds who create experiences that are inclusive, innovative, and relevant. To learn more about the Ontario Museum of History & Art, please view the Department's Strategic Plan here.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario is proud to have the reputation of being a progressive City, providing solid leadership to its citizens and to the business community. The City provides a full range of services to the community including; Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works, Financial Services, Human Resources/Risk Management and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,517 FTE diverse and talented employees who work to support a common goal of providing excellent service to the community.

The essential functions typically performed by the Museum Attendant include the following:

• Opens the museum at a scheduled time.
• Locks and secures the museum at a scheduled closing time.
• Welcomes visitors and maintains visitor's log.
• Collects and reports daily attendance information.
• Ensures proper conduct of visitors by explaining and enforcing the code of conduct adopted by the Museum Board.
• Answers questions in person and over the phone regarding activity schedules, exhibit details, community activities and museum functions.
• Communicates with vendors, artists and the public.
• Registers participants for upcoming museum activities/functions.
• Provides information and assistance for visitors in case of an emergency.
• Collects weekend mail and messages.
• Assists with clerical or other duties (including bulk mail preparation) as required.
• Participates in daily briefings and additional scheduled trainings, including curatorial walkthroughs of new exhibitions.
  Stays up-to-date on museum information by reviewing written all-staff communications and attending all staff meetings.
• Supports the physical set up for major events and programs at the Museum.
• Participates in offsite outreach activities.
• Perform other duties as assigned.

Education

High School Diploma or recognized equivalent.

Special Requirements

Ability to work flexible schedule, which requires working weekends and/or evenings; ability to report to work promptly as scheduled.

Desirable

• Experience working in a museum or related cultural institution.
• Bilingual in Spanish.
• Experience dealing with the public in a customer service or hospitality environment.
• Basic experience in Microsoft Word and Excel.

How to Apply

• List any relevant experience and education that demonstrates that you qualify for the position.
• List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
• Separately list each position held, including different positions with the same employer.