Employer Industry: Non-Profit Behavioral Health Services

Why consider this job opportunity:
- Salary up to $84,000 per year
- Generous vacation (up to 200 hours) and sick time (up to 108.64 hours)
- Comprehensive benefits including medical, dental, vision, and retirement plan matching
- Opportunities for professional development and training
- Engaging work environment focused on community service and support
- Role contributes to meaningful crisis intervention and support for individuals in need

What to Expect (Job Responsibilities):
- Supervise the Chat and Text program, responding to requests from law enforcement and protective services as needed
- Conduct staff interviews and facilitate onboarding processes for new hires
- Monitor live text interactions and provide support, training, and coaching to staff
- Ensure compliance with state and federal laws, including HIPAA confidentiality requirements
- Participate in auditing and accreditation activities while meeting contract deliverables

What is Required (Qualifications):
- Bachelor’s degree in behavioral science, counseling, or a related field
- Minimum of two (2) years of recent, directly related experience, including one (1) year of supervisory experience
- Agency Affiliated Counselor Registration required within 30 days of employment
- Tribal affiliation required with knowledge of Washington state and Tribal behavioral health systems strongly preferred
- Fluency in English (oral and written) with strong communication and problem-solving skills

How to Stand Out (Preferred Qualifications):
- Experience in crisis intervention and call center settings
- Training in suicide prevention and intervention
- Proficiency in Motivational Interviewing and active listening techniques
- Ability to work independently with minimal supervision
- Respect for diversity and cultural competency

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