Employer Industry: IT Services and Consulting

Why consider this job opportunity:
- Industry competitive compensation
- Comprehensive medical and dental insurance
- Flexible remote work arrangement
- Paid time off and holidays for work-life balance
- 401(k) retirement plan with matching contributions
- Opportunities for employee training and development

What to Expect (Job Responsibilities):
- Administer and manage network systems, ensuring optimal performance and reliability
- Collaborate with clients and team members to address IT service delivery needs
- Respond to support requests through various communication channels during core business hours
- Maintain hardware/software integration and troubleshoot network issues
- Utilize strong problem-solving skills to enhance IT services in federal agencies

What is Required (Qualifications):
- Minimum experience in network administration, hardware/software integration, and IT infrastructure
- Must possess certifications such as Apple Certified Support Professional, CompTIA A+, Network+, Security+, ITIL Foundations, and MCSE
- Strong written and verbal communication skills
- Highly organized with the ability to manage multiple priorities in a fast-paced environment
- Ability to work collaboratively and professionally with team members and clients

How to Stand Out (Preferred Qualifications):
- Experience working with federal and state government clients
- Familiarity with IT service delivery in the public sector
- Proven track record of effective problem-solving and creative thinking in IT contexts

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