Employer Industry: Information Technology Services

Why consider this job opportunity:
- Industry competitive compensation
- Comprehensive medical and dental insurance
- Generous paid time off and holidays
- 401(k) retirement plans with matching contributions
- Opportunities for professional development and paid training
- Flexible remote work environment

What to Expect (Job Responsibilities):
- Provide support in network operations, troubleshooting, and IT infrastructure management
- Communicate effectively with team members, clients, and business partners during core business hours
- Manage multiple competing priorities in a fast-paced environment
- Utilize active listening and collaboration skills to understand client needs
- Apply excellent judgment and problem-solving skills to support IT service delivery

What is Required (Qualifications):
- Experience in network operations and IT infrastructure
- Certifications: Apple Certified Support Professional, CompTIA A+, Network+, Security+, ITIL Foundations, MCSE
- Strong written and verbal communication skills
- Highly organized with the ability to prioritize tasks
- Ability to interact professionally and collaboratively with team members and clients

How to Stand Out (Preferred Qualifications):
- Proven ability to challenge and educate oneself in IT services delivery
- Experience in a high-volume, fast-paced work environment

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