Job summary

West Midlands Ambulance Service University NHS Foundation Trust is looking to recruit caring and committed individuals for our Non-Emergency Patient Transport Services contracts across our Cheshire sites.

The main purpose of this role is to safely transport patients with varying mobilities to and from treatment centres or other venues as directed. This could include manual handling of patients, the care of patients and assisting patients, as well as driving.

Some patients may need to be carried (including stairs), wheeled in a chair or a stretcher and escorted to and from the vehicle.

The safe transportation of these patients is paramount to the role. This includes securing patients, wheelchairs, stretchers etc in the vehicles.

You will be required to drive a variety of vehicles, including cars, ambulances and other vehicles. Please check the Person Specification.

Vacancies are available in the following areas

Crewe - Full time only

Ellesmere Port - Full & Part time positions available

Macclesfield - Full & Part time positions available

Warrington - Full time only

Wirral - Part time only

Main duties of the job

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

About us

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

Where a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check. The cost of £55.76 for an enhanced check is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

We are proud to offer flexible working options to support our colleagues to have a greater choice in when, where and how they work. During your interview we will explore this with you and discuss your individual needs and how this could be facilitated for this role to benefit patient experience, service delivery and the work-life balance of colleagues.

Date posted

10 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Plus any relevant unsocial hours allowance as per Section 2

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9217-006-25-26

Job locations

Crewe PTS

Unit 4D Marshfield Bank

Crewe

Cheshire

CW2 8UY

Wirral PTS

Unit 5 & 6 Arrow Commercial Park

Arrow Brook Road

Upton, Wirral

CH49 1AB

Macclesfield PTS

Beech Lane

Macclesfield

Cheshire

SK10 2DY

Ellesmere Port PTS

Junction 8 Trade & Business Park

Ellesmere Port

CH65 3AW

Warrington PTS

Unit 4 Eagle Park

Warrington

WA2 8JA

Job description

Job responsibilities

1. Carry out required vehicle and equipment checks.

2. Be prepared to work flexibly to ensure patients are moved in a timely, safe and dignified manner

3. Work within Contract Specific Quality Standards and ensure a high level of customer care (These standards vary from contract to contract and will be available at your base)

4. Ensure effective communication with the Control Centre, by telephone or electronic means

5. Transfer patients using equipment and skills specific to individual needs

6. Provide effective care to patients, appropriate to their requirements using available equipment.

7. Transport patients safely and considerately this will include pre-planned and ad-hoc journeys.

8. Ensure patients have a safe, smooth journey, complying with all relevant traffic legislation and driving with consideration for other road users.

9. Maintain full and accurate records and reports, including Patient Transport Records, Accident Reports, and Incident Reports etc. These may be both paper and electronic.

10. Ensure vehicles and equipment are kept in states of cleanliness and readiness.

11. Undertake required training to maintain acceptable standards and quality of care.

12. Maintain a current valid driving licence.

13. Adhere to corporate Instructions and Policies, Operational Instructions, Clinical Protocols, Quality Procedures and other verbal or written instructions.

14. Perform other tasks in keeping with the post as required by supervisory staff and managers.

The above are the core duties and responsibilities. There may be other duties that are required for individual contracts. These will be explained at interview