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Nonprofit Customer Success Manager
4 days agoPay$110000.00 - $125000.00 / year
LocationNew York/New York
Employment typeFull-Time
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Job Description
- Req#: E2.15F
Employer Industry: Nonprofit Technology Solutions
Why consider this job opportunity:
- Salary up to $125,000
- Bonus potential and eligibility for the company equity incentive program
- Opportunity to join a well-funded company with ambitious goals
- Monthly stipends for food, wellness, and commuting
- Award-winning work environment recognized for its company culture and collaboration
- Fully dedicated learning and development team to help employees gain new skills
What to Expect (Job Responsibilities):
- Build the strategy for the Nonprofit Success domain in North America
- Lead a portfolio of nonprofits to enhance their adoption and usage of the platform
- Create and conduct online and in-person training sessions for nonprofits
- Implement complex workflows for strategic partners within the program
- Collaborate with stakeholders to identify creative collaboration opportunities
What is Required (Qualifications):
- At least three years of experience in customer success, implementation consulting, or a similar role in a SaaS company
- Ability to manage an entire project from start to finish
- Exceptional organizational and multitasking skills
- Team player with a proactive approach
- Passion for working with nonprofits
How to Stand Out (Preferred Qualifications):
- Experience in building workflows with monday.com
#NonprofitTechnology #CustomerSuccess #HybridWork #CareerGrowth #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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