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Nonprofit Customer Success Manager

4 days ago

Pay$110000.00 - $125000.00 / year
LocationNew York/New York
Employment typeFull-Time

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  • Job Description

      Req#: E2.15F
      Employer Industry: Nonprofit Technology Solutions

      Why consider this job opportunity:
      - Salary up to $125,000
      - Bonus potential and eligibility for the company equity incentive program
      - Opportunity to join a well-funded company with ambitious goals
      - Monthly stipends for food, wellness, and commuting
      - Award-winning work environment recognized for its company culture and collaboration
      - Fully dedicated learning and development team to help employees gain new skills

      What to Expect (Job Responsibilities):
      - Build the strategy for the Nonprofit Success domain in North America
      - Lead a portfolio of nonprofits to enhance their adoption and usage of the platform
      - Create and conduct online and in-person training sessions for nonprofits
      - Implement complex workflows for strategic partners within the program
      - Collaborate with stakeholders to identify creative collaboration opportunities

      What is Required (Qualifications):
      - At least three years of experience in customer success, implementation consulting, or a similar role in a SaaS company
      - Ability to manage an entire project from start to finish
      - Exceptional organizational and multitasking skills
      - Team player with a proactive approach
      - Passion for working with nonprofits

      How to Stand Out (Preferred Qualifications):
      - Experience in building workflows with monday.com

      #NonprofitTechnology #CustomerSuccess #HybridWork #CareerGrowth #DiversityAndInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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