About the National Service Office

The National Service Office is the central operational engine for two evidence-based programs: Nurse-Family Partnership and Child First. In 2020, what was formerly the National Service Office solely for Nurse-Family Partnership united with Child First, a merger empowering two proven models to share complementary expertise, infrastructure and integrated services. The resulting unified entity works to ensure that healthcare, early childhood development, and the mental wellness of the entire family are served in proven ways to achieve long-term positive outcomes.

Our Commitment to You

We recognize that unjust practices can lead to the unequal distribution of rights, opportunities, and experiences across marginalized communities. We are committed to addressing our principles and practices that contribute to unfavorable outcomes, and to fostering an environment that supports fairness, respect, and opportunity in our research, education, and operations. We honor and value the differences among individuals and are dedicated to identifying and addressing issues that impact both our staff and the communities we serve.

Position Description

The primary purpose of the Nursing Practice Manager is to assist, support and mentor the Nurse-Family Partnership (NFP) programs’ supervisors, administrators, and state nurse consultants to assure quality and efficient implementation of the intervention. This position supports the skill development of network partners through webinars, virtual learning environments, site visits and the use of other teaching modalities. This position will be assigned to work with a designated portfolio of network partners and requires the ability to set priorities and work collaboratively with people across all levels of internal and external stakeholders.

Essential Duties and Responsibilities

85 % Portfolio Management: Partners with NFP programs’ nurse supervisors, administrators, nurse home visitors and state nurse consultants in-person, via telecommunication, on a regular, scheduled basis and as needed to discuss clinical implementation, operational and quality implementation of the model to support model fidelity and achieve program outcomes. You will work within the network to help integrate knowledge into practice. The portfolio will range in number from 20-30 nurse supervisors across multiple states, tribal communities and territories. This role provides support to supervisors, nurse home visitors and administrators during site visits and across various platforms.

15% Program Collaboration: Provides technical expertise and guidance in assessing and development of policies, practices and procedures of innovations that meet the nursing practice needs of network partners.

Knowledge, Skills & Experience

• Bachelor’s degree in nursing required, master’s degree in nursing or a related area preferred.
• Current RN license in good standing required.
• Minimum 3 years’ experience in a managerial, administrative, or supervisory position.
• Minimum 3 years’ experience in one of the following areas of nursing: community health, home visiting, family / maternal-child health, pediatrics, or mental health.
• Minimum one-year experience within the NFP program or other nurse home visitation programs within maternal and or child health
• Minimum one-year experience with reflective practice and motivational interviewing.
• Minimum one-year experience teaching adult learners, public speaking, presentation, consultation and/or nursing education.
• Demonstrated ability to interpret and use data to inform decisions and evaluate program performance and ability to clearly communicate the meaning of data to a broad range of audiences.
• Professional knowledge of nursing practice and nursing processes (Nurse Practice Act).
• Communicate effectively in verbal, non-verbal, and written formats.
• Knowledge of client-centered, solution-focused, and strength-based care.
• Ability to travel at a minimum of 30% of the time (dependent upon business need).

Supervisory Responsibilities

This position reports to the Regional Director, Nursing Practice and has no direct reports.

Salary

• Salary is determined based on experience and skill set. Geographical adjustments may be considered.
• Range: $75,000-$85,000/year

Benefits

The National Service Office offers a generous total rewards package effectively for full-time staff that includes:

• Medical, dental, and vision insurance plans
• Vacation time, personal time, and sick time
• 11 paid holidays, 4 additional paid winter days, and 8 hours of volunteer time-off
• 10% employer contribution to 401(k) retirement plan
• Paid parental leave
• Quarterly stipends for cell phone and internet
• Group term life insurance
• Short-term and long-term disability coverage

To learn more about the National Service Office for Nurse-Family Partnership & Child First; please visit the following links: www.nursefamilypartnership.org and www.childfirst.org.