Overview

Reporting to the nursing program manager, responsible for developing, implementing, and sustaining retention programs and system wide initiatives aimed at retaining nursing talent. Creates and maintains a supportive nursing culture. Supports the strategic goals and initiatives of the organization.

Responsibilities

• Supports the professional development and engagement of nurses by communicating directly with those who seek new positions within CentraState.
• Develops a process for learning about nurses seeking external employment and to meet with them to gain insight on reasons for potential resignations. Inspires those nurses to continue their career at CentraState.
• Follows up on RN exit interview information provided by Human Resources. Works collaboratively with nurse managers to positively impact nurses work environment based on exit interview feedback.
• Develops methods to increase clinical ladder participation, such as hosting monthly webinars on how to get active in the organization, hosting Q&A sessions on development of the application, and assisting nurses in developing SMART goals for their application year.
• Creates ways to celebrate newly certified nurses at the bedside such as hand delivering certificates to the unit when the nurses become certified. Plans certified nurses day activities.
• Supports the nurse resident program. Acts as a mentor to the residents by meeting with them regularly to resolve any concerns and to ensure a smooth transition off residency.
• Leads the system-wide recognition program. Acts as a resource to the committee in the planning of the annual nurse week activities.
• Provides resume building and coaching to nurses as requested.
• Manages the nurse succession planning program. Ensures nurses on a succession career path are meeting their goals. Informs nurses of available opportunities and provides guidance for transition into their new roles.
• Manages mentor-ship program. Encourages enrollment.
• Coaches nurse managers on the importance of providing meaningful recognition and provides ideas to celebrate their nurses (thank you cards, applications for nursing excellence award winners, promotion of CentraStar and Daisy Award recognition tools).
• Meets with newly hired nurses during their orientation process to ensure their learning needs are being met. Obtains positive and negative freed-back and resolves concerns.
• Works with Business Manager of Nursing on workforce planning, predicting future turnover based on anticipated nurse retirements.
• Develops and maintains unit descriptions to ensure nurses understand the expectations of their unit, such as the patient population cared for.
• Arranges shadowing and "day in the life" offerings.
• In conjunction with Professional Development, creates a staff assistance program for nurse residents struggling to successfully complete nursing orientation.
• Assist with Nurse Extern transitioning to the RN Residency program and inspire them to stay the course, promoting the rewarding RN career that awaits them at CentraState.
• Hosts the annual professional day. Invites colleges on-site and provides information about certifications and other programs available to nurses.
• Visits nursing programs at local colleges promoting CentraState as an employer of choice.
• Promotes nursing best practices pertaining to patient experience.
• Partner with the Director of Patient Experience in education and training regarding patient experience.
• Provides support to the unit practice councils, assisting in developing project ideas and promoting collaboration among different units and their councils.
• Leads Nursing Department Week celebration planning.
• Leads Patient Experience Frontline Council
• Presents patient experience data at meetings to promote awareness of current state and encourage standardization of patient experience initiatives.

Qualifications

• BSN required, MSN preferred.
• Previous experience in an administrative or program management role in a Nursing department.
• Licensed RN in NJ.
• Demonstrated knowledge of contemporary nursing care practices and care delivery structures.
• Excellent interpersonal skills, communication and customer service skills.
• The ability to form strong, positive relationships.
• Effective organization, planning and follow-up skills.
• The ability to coach and inspire others.

About Us

CentraState Healthcare System, a partner of Atlantic Health System, is a fully accredited, not-for-profit, community-based health system that provides comprehensive health services in the central New Jersey region. In addition to offering a full range of leading-edge diagnostic and treatment options, CentraState serves as a valuable health partner focused on the latest ways to prevent disease, promote healthy behaviors, and help people of all ages live life well. Based in Freehold, CentraState is comprised of a 284-bed acute-care hospital, a vibrant health and wellness campus, three award-winning senior living communities, a charitable foundation, and convenient satellite health pavilions offering primary care and specialty physician practices, along with access to outpatient services, such as lab and physical therapy. The system also offers a family medicine residency and geriatric fellowship training program in affiliation with Rutgers Robert Wood Johnson Medical School. Among its many honors and accreditations, CentraState is one of less than two percent of hospitals nationwide to earn Magnet® designation for nursing excellence four times and was designated a Great Place to Work-Certified™ Company by Great Place to Work® for the second consecutive year.

When you bring your talent to CentraState, you are joining a trailblazing healthcare facility, committed to providing high-quality, patient-focused care. Join us in making incredible strides in health care, and making a difference in our community. We believe in enriching the lives of our employees through work/life balance initiatives, tuition assistance, career advancement opportunities and much more.

Find out why our employees love their jobs and being part of the CentraState family!

What We Offer:

• Highly competitive compensation
• Excellent benefits package and rewards program
• 403(b) retirement plan with company match
• 401(a) retirement plan with employer contribution
• Life Insurance
• Tuition Reimbursement Program
• Profit Sharing Program
• Growth Opportunity and Workforce Development Initiatives
• Continuing Education / Onsite Training
• A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
• Concierge Services with Work & Family Benefits
• Magnet recognized healthcare facility