Job Description
Reporting to the Regional Clinical Operations Director, RVP (RCOD), the Occupational Medicine Clinical Associate (OMCA) is a clinical role to for the specific purpose of promoting and supporting occupational medicine initiatives. Duties will include both administrative and clinical work. The OMCA collaborates effectively with the care team to continuously improve outcomes, experience, and efficiency of our service line offerings. The OMCA will work collaboratively with the regional medical leader, ACODs, the occupational medicine team, as well as with operations leaders to ensure that we continue to provide the highest quality care with a continued focus on the occupational medicine experience throughout the market.

The OMCA will assist the RCOD and ACODs with occupational medicine needs within the Georgia market. The position will require a primary focus on occupational medicine onsite services as well as clinical shift work in occupational medicine centers. There will be dedicated time for travel and administrative duties. Time spent between onsite and in center duties will need to be flexible with the expectation for the role to focus on occupational medicine success and growth. Generally, the OMCA will spend 80-90% of their time working clinically. Night and weekend responsibilities would only be required in the event of a scheduled onsite event.

Responsibilities include, but not limited to:
Culture
• The OMCA will contribute to the continued health of our organizational culture by promoting a work environment that places a relentless focus on quality care and patient experience and fosters an atmosphere of teamwork and trust.
• The OMCA will spend most of their time interacting with and supporting clinicians and occupational medicine staff while evaluating patients.
• The OMCA should develop an understanding of the clinical concerns and issues affecting occupational medicine treatment/work flow and work with the ACODs to address them.
Clinical Practice
• Provides and manages direct patient care, including physical examinations, evaluations, assessments, diagnoses, and treatment.
• Collaborate with the leadership team in patient care assessment for all services provided at the centers and assist in ensuring that appropriate clinical protocols are followed in conjunction with the findings.
• In collaboration with the operations team, the OMCA assists, as requested and able, in developing processes, training, policies, procedures, and guidelines to assure quality of care standards are met throughout the system.

Operations
• While maintaining high standards of medical care, support clinic KPIs including, but not limited to, reducing overall door-to-door times, reducing cancellation rates and improving Net Promoter Scores.
• Vigorously support the development and maintenance of patient and employer satisfaction & loyalty.
• Support process improvement efforts of Work Comp / Employer Services throughout the organization via promotion of and collaboration on best practice in clinical and business operations. This includes client relations, training, and clinician staffing.
Human Resources
• Develops and maintains effective relationships with clinicians.
• Collaborate with the RVPs and ACODs to understand occupational medicine staffing needs in their centers.
• Supports and enhances clinician satisfaction.

Qualifications and Required Skills:

• MD, DO, PA-C, NP candidates will be considered for the role
• Meets and maintains eligibility requirements for credentialing set forth by WellStreet Urgent Care
• Exceptional communication skills
• Ability to manage competing priorities
• Building and maintaining cross-functional relationships
• Well organized, focused on accuracy and attention to detail
• Self-starter, able to work independently as well as with others
• 2+ years of experience working in employer services and occupational medicine

Equal Opportunity Employer
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