Work setting

• Finance and insurance
• Real estate
• Business services

Responsibilities

Tasks

• Coordinate the flow of information within the team
• Direct and control daily operations
• Plan and organize daily operations
• Establish and implement policies and procedures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage contracts
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Oversee development of communication strategies
• Type and proofread correspondence, forms and other documents
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Maintain and manage digital database
• Supervise office and volunteer staff

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Google Docs
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Windows
• MS Word
• Social Media
• MS Office
• Adobe Acrobat Reader
• Google Drive
• Electronic mail

Technical terminology

• Financial

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Financial statements
• Accounting

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Attention to detail
• Work with minimal supervision

Benefits

Other benefits

• Free parking available
• Team building opportunities