Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov .

**Please note this position may work evenings and weekends**

GENERAL DESCRIPTION

Work is performed under the supervision of the Library Circulation Manager; does related work as required.

Must be able to work a flexible schedule including evenings and a weekend rotation.

Although this position is based at the South Regional Library, the person in this position may be asked to work at other Durham County Library locations.

DUTIES AND RESPONSIBILITIES:

• Provides excellent customer service in a team-based environment in the South Regional Library Circulation Unit.
• Shares in the responsibility for coverage of the Circulation Desk.
• Supports library circulation functions such as checking items in and out, daily intake and delivery of library materials, pulling holds, shelving, stocking displays, library notices, fee collection, and customer accounts.
• Registers new borrowers and resolves issues related to library accounts.
• Assists with money handling to include, but not limited to, daily revenue reports, cash management reports, and reconciling cash register.
• Assists with monitoring and answering LibAnswers/LibChat.
• Performs related tasks as required or requested.

KNOWLEDGE, SKILLS AND ABILITIES:

• General knowledge of library principles, methods, materials, and practices.
• General knowledge of theory and objectives of a public library system.
• Ability to establish and maintain effective working relationships with library employees and patrons.
• Ability to use personal computers and word processing.
• Possess excellent internal and external customer service skills.
• Basic computer skills.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.

PREFERRED:

• Public Library experience
• Knowledge of library circulation systems

Durham County Government is an Equal Opportunity Employer