Employer Industry: Government Accountability and Oversight

Why consider this job opportunity:
- Opportunity for career advancement and professional growth within the organization
- Healthy work/life balance for all employees
- Work at a Forbes-recognized employer known for its commitment to a thriving workforce
- Hybrid position offering flexibility to work remotely on some days
- Engaging work environment focused on promoting transparency and accountability

What to Expect (Job Responsibilities):
- Perform general clerical tasks, including answering phones, processing mail, and maintaining records
- Assist in drafting and proofreading correspondence, reports, and other documents
- Schedule and coordinate meetings, including preparing agendas and taking minutes
- Maintain confidential files and handle sensitive information with discretion
- Provide frontline customer service, responding to inquiries from the public and incarcerated individuals' families

What is Required (Qualifications):
- Two (2) years of general clerical work experience
- High school diploma or General Educational Development (GED) certification required for supervising or observing the behavior of inmates
- Ability to operate office equipment, including computers and tablets
- Exceptional written and verbal communication skills
- Strong interpersonal skills and ability to perform a full range of clerical tasks

How to Stand Out (Preferred Qualifications):
- Experience providing administrative or clerical support in a professional setting
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
- Ability to manage competing priorities while meeting multiple deadlines
- Bilingual in English and Spanish, including reading, writing, and speaking
- Previous customer service experience

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