Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care u2013 in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states andu00A0Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.u00A0

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.u00A0

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Full Time Office Manager to join our Team in Sunnyvale, CA.

About the role:

Provide guidance and oversight for daily activities of the health center front office functions.

Essential Functions :u00A0

• Organize and maintain a filing system for patient charts, including generating chart numbers, filing and pulling charts.
• Manage daily operations, workflow, work schedule, timecard monitoring and ensuring appropriate staffing levels and monitoring overtime for an effective and efficient front office.
• Orient and train new front office staff.
• Oversee site specific identification badging process.
• Manage the Performance Evaluation (PMP).
• Coach and provide feedback to staff on a regular basis.
• Review all medical records release requests and refers to appropriate department per Premise Health Procedure.
• File occurrence reports as necessary.
• Support adherence to Premise Health policies and procedures.
• Ensure billing and reconciliation for services rendered and for monthly statements and collections.
• Manage petty cash and credit card reconciliation.
• Support front desk staff by assisting with phones, making appointments, greeting and directing patients and visitors, registering patients, etc.
• Coordinate referrals for patients when necessary.
• Ensure office equipment maintenance is current and properly maintained per manufactures instructions and document appropriately.
• Assist Health Center Manager with clinical scorecards and site audits i.e. gap analysis and action plans when appropriate.

Job Requirements

Education:

• High School Diploma/GED required
• Bacheloru2019s degree or equivalent work experience preferred

Experience:

• Prior management experience within the health care industry preferred
• Experience with electronic medical records preferred

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

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Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

For individuals living in California only, Premise Health is required to include an estimate of the salary and benefits for this role. While a number of factors influence salary, our estimated California compensation is $23.18-25.75. u00A0Please note, this is a general guideline and your experience qualifications, geographic location, and other factors will be taken into consideration. For more information regarding the benefits we offer, please visit our career site, jobs.premisehealth.com/benefits.