Employer Industry: Victim Services

Why consider this job opportunity:
- Salary up to $94,160.00
- Opportunity for part-time hours based on project needs
- 100% remote work flexibility available anywhere within the U.S.
- Engage in meaningful work supporting elder Americans who are victims of fraud
- Collaborate with diverse teams and organizations to enhance service delivery
- Contribute to training and technical assistance for federal, state, and local clients

What to Expect (Job Responsibilities):
- Provide expertise and support for a nationwide hotline assisting elder fraud victims
- Deliver excellent customer service to all callers while meeting service metrics
- Manage case documentation and provide follow-up assistance for individuals reporting fraud
- Collaborate with ICF teams to develop communications plans and public awareness campaigns
- Ensure compliance with state and federal requirements related to hotline operations

What is Required (Qualifications):
- Bachelor's degree in a Human Service subject matter area
- At least 3 years of experience working with older adults experiencing victimization or fraud
- Minimum of 2 years of experience delivering training and technical assistance to victim service programs
- Demonstrated high-level technical writing skills
- Ability to obtain a Public Trust security clearance prior to start date

How to Stand Out (Preferred Qualifications):
- Master's Degree in a Human Service subject area
- Experience working on national-level initiatives related to victim services
- Proficient in analyzing quantitative and qualitative data

#VictimServices #ElderFraud #RemoteWork #CaseManagement #TrainingProvided

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