Upham's Corner Health Center

On-Call Scheduling Assistant


PayCompetitive
LocationBoston/Massachusetts
Employment typeOther

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  • Job Description

      Req#: 244117
      Employer Industry: Home Health Services

      Why consider this job opportunity:
      - Flexible per diem schedule with weekend and holiday shifts available
      - Opportunity for career advancement within the Home Health Services department
      - Supportive and collaborative work environment
      - Chance to make a positive impact on participants and their families
      - Engage with a diverse population in a multi-cultural setting

      What to Expect (Job Responsibilities):
      - Provide on-call coverage for scheduling emergencies, ensuring adequate aide deployment during weekends and holidays
      - Field emergency calls from aides, participants, and family members regarding scheduling issues
      - Log callouts and track unplanned absences in the On-Call tracker
      - Communicate timely changes and updates to participants and family members
      - Collaborate with PACE On-Call Nurses and Home Care Teams as necessary

      What is Required (Qualifications):
      - Must hold a high school diploma or equivalent experience
      - Knowledge of Microsoft Outlook, Word, and other basic computer applications
      - Experience working with home health aides and in multi-cultural/multi-lingual settings
      - Excellent interpersonal skills and ability to multitask effectively
      - Ability to maintain a high level of customer service and professionalism

      How to Stand Out (Preferred Qualifications):
      - Some college-level coursework or several years of professional work experience in a fast-paced setting
      - Proficiency in Spanish, Cape Verdean Creole, and/or Portuguese

      #HomeHealthServices #SchedulingAssistant #CustomerService #CareerOpportunity #DiverseEnvironment

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company