About the Role Join our dynamic Client Onboarding Team and make a significant impact as an
Onboarding Specialist. As a partner to our internal teams, you'll play a crucial role in ensuring a seamless onboarding experience for all new Questco clients. From precise account setup and efficient payroll processing to comprehensive client training, you'll be instrumental in delivering an exceptional initial experience. Your contributions will set the tone for what our clients can expect from Questco, making your role as an Onboarding Specialist pivotal. With your exceptional customer service skills, you'll elevate our clients' satisfaction to new heights.
Come be a part of our success story!
What You'll Work On - Accurately setting up and running first payrolls for PEO clients using PrismHR
- Training clients on payroll processing procedures and timelines
- Setting expectations, guiding, and consulting on payroll solutions to meet client and Questco needs.
- Organizing a wide range of information against deadlines with internal departments
Who You Are - A well experienced payroll professional
- Very knowledgeable on PrismHR system, imports, YTD wage calculations, and Excel
- Ideally a Certified Payroll Professional (CPP) with implementation experience in a PEO environment
- Someone who thrives in a fast-paced environment that is rapidly changing and growing with client needs.
- Strong team player capable of operating in a highly visible role
- Adept at working high seasonal client volumes.
- Provider of consistent exceptional client service
Building Careers at Questco - Explore Our Benefits - We offer the opportunity for career growth and advancement, including the company's financial commitment to Educational Assistance for degree programs, professional development, and achieving/maintaining professional certifications.
- Compensation at Questco is competitive, based on years of experience, certifications, system, and industry expertise, and offers a remote work stipend, annual bonus potential, and opportunity for annual merit-based pay increases.
- Access to benefits is available the first day of the month following the start date, including your choice of major medical plans, as well as options for dental, vision, critical illness, accident, additional supplemental life insurance.
- Questco provides company-paid life insurance, STD/LTD, EAP/Wellness Program, and a 4% employer match on 401k which is immediately vested.
- Work life balance is important, so we have a generous PTO program and paid holidays including a Birthday Holiday and Volunteer Day each year.
Questco is a Winning Brand The Questco team works together collaboratively to care for our clients and each other. Recognized as a Certified Professional Employer Organization (CPEO), providing outsourced payroll, HR, benefits administration, and risk/safety consulting services to our clients nationwide. We are an established, growing company with an excellent reputation and outstanding client retention for over 30 years, supported by world-class NPS ratings.
Our Employee-Centric, Remote-First Culture provides flexibility while optimizing Client Service! Questco's virtual team passionately supports our teammates and clients, all committed to open communication, continuous improvement, and our Core Values. We cherish the diversity of our team and are united by our shared passion for providing outstanding client experience. While the majority of our 250+ corporate employees work remotely from their home offices, we have 7 office locations across the United States offering regional service center presence for our clients.
Diversity, Equity, Inclusion at Questco At Questco, we embrace diversity, foster inclusion, and stand firmly against discrimination. We are proud to be an equal opportunity employer that welcomes individuals of all races, colors, religions, gender identities/expressions, national origins, ages, military service eligibility, veteran statuses, sexual orientations, marital statuses, physical or mental abilities, and other protected classes.
For more information about us: - https://youtu.be/Gd3CwqJhWCk
- https://www.clearlyrated.com/hr-services/tx-usa/the-woodlands-tx/Questco-llc-conroe-tx
- https://blog.questco.net/Questco-gets-featured-on-peo-insider
JOB CODE: 1000036