Labcorp
Oncology Customer Service Support Representative -Work From Home
Pay$15.00 - $18.00 / hour
LocationBurlington/North Carolina
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 2410088
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Salary up to $18/hr
- Opportunity for career advancement and growth within the organization
- Remote work opportunity
- Comprehensive benefits package including medical, dental, vision, life insurance, and more
- Supportive and inclusive work environment
What to Expect (Job Responsibilities):
- Handle a high call volume environment, averaging ~75 calls per day
- Research and communicate complex information clearly
- Assist patients and clients with insurance coverage, financial responsibilities, and billing inquiries
- Process credit card payments over the phone in compliance with PCI protocols
- Maintain patient confidentiality and adhere to HIPAA guidelines
What is Required (Qualifications):
- High school diploma required
- 1-3 years of applicable experience
- Excellent verbal and written communication skills
- Knowledge of professional medical billing and collection practices
- Must be organized and detail-oriented
How to Stand Out (Preferred Qualifications):
- Associates or bachelor's degree preferred
- Bilingual in English and Spanish highly desirable
- Knowledge of CPT and ICD10 codes highly preferred
- Medicare/Medicaid billing experience preferred
- MS Windows, MS Office, and database experience
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Laboratory Corporation of America Holdings, more commonly known as Labcorp, is an American S&P 500 company headquartered in Burlington, North Carolina.