Citi Overview:

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s FX team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations Belfast Overview:

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

Role / Position Overview

The role entails ensuring that all trades for Foreign Exchange product are settled in a timely manner and the resolution of queries covering all areas of pre-settlement matching, settlement processing and post-settlement investigations.

This role ensures that the operational risk of the business is appropriately managed, issues are escalated, and problems dealt with accurately and on a timely basis.

What you’ll do:

• Responsible for processing of large volumes of high value transactions
• Capable of making appropriate decisions in line with critical deadlines, high value of trades and sensitive clients.
• Ensuring that all deadlines are met, all unmatched and failed trades are investigated and satisfactorily resolved
• Continuous liaison with Internal and External clients and counterparties, including escalation, resolution and appropriate follow up.
• Build strong relationships with other areas, including regular communication with the front office/trading floor.
• Ensuring personal compliance while applying critical thinking to all controls and procedures in place in the department, looking to not only follow them but improve them where possible.

What we’ll need from you:

• Work experience in the Financial Services Industry is a benefit, but not a necessity.
• Customer/Client service experience.
• Well-developed ability in managing competing priorities, working to deadlines and delivering results.
• Building positive working relationships
• Identifying issues and developing corrective actions.
• Develop an in depth knowledge of the products, markets and processes being supported

Successful candidates will attend a three week Market Operations Training Academy if required.

This aims to help you understand how Markets Operations work and where your role fits in in Citi while also providing you with all the tools needed to be the best you can be in your new role.

What we can offer you:

This role will give you exposure to Investment Banking operations environment and enhance your communication and organisational skills.

Self-motivation, flexibility and a strong desire to succeed will bring a recognised and rewarded career

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the "EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting