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Operations Analyst - WorkforcePro
Pay$27.84 - $33.64 / hour
LocationAustin/Texas
Employment typeFull-Time
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Job Description
- Req#: 12758118
Employer Industry: Professional Services
Why consider this job opportunity:
- Competitive hourly salary range of $25.50 to $34.80 based on location
- Access to comprehensive benefits programs (weCare)
- Opportunities for career advancement and professional development within a leading organization
- Hybrid work model: flexibility to work from home with occasional office visits
- Supportive work environment focused on employee well-being and safety
- Chance to work with cutting-edge technologies and a diverse network of skilled professionals
What to Expect (Job Responsibilities):
- Interact with key business operations through video conferences, emails, and chat to coordinate project setup and vendor worker onboarding
- Collaborate with the execution team to process tasks such as project setup and amendments
- Coordinate onboarding efforts with multiple client teams to resolve requests
- Research and address questions related to the onboarding process, data, and policies
- Provide status updates on projects during regular business reviews
What is Required (Qualifications):
- Minimum of 3 years of experience in customer support or consumer-focused communications
- Must reside within the Austin area
- Availability to work between 10:00 am - 7:00 pm, Monday - Friday
- Ability to handle sensitive content with resilience and maturity
- Strong organizational skills and attention to detail
How to Stand Out (Preferred Qualifications):
- Strong written and oral communication skills in English
- Critical thinking skills and project management experience
- Experience in client leadership communication
- Ability to manage multiple deadlines across various tools and ecosystems
- Demonstrated flexibility and quick responsiveness while maintaining attention to detail
#ProfessionalServices #CareerOpportunity #CompetitivePay #HybridWork #EmployeeWellbeing
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