NHS

Operations Manager


Pay30k - 35k / year
LocationPortsmouth/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A1882-24-0000?language=en&page=7&sort=publicationDateDesc

      Job summary

      The Drayton Surgery is looking for an Operations Manager to join its friendly, supportive and rapidly expanding team based in North Portsmouth.

      Main duties of the job

      No day is the same in General Practice and the successful candidate must be able to move at a quick pace, problem solve effectively and lead a growing team to success. You will be responsible for the general operations of the surgery as well as HR and over-arching responsibility for Health and Safety.

      Should you wish to arrange a visit to the surgery at any point during the application process, please contact daniel.ferrett@nhs.net

      About us

      The Drayton Surgery is a 23,700 patient surgery in the northern region of Portsmouth, covering the areas of Drayton, Farlington, Paulsgrove and Wymering.

      We have 6 GP partners, 10 Salaried GPs and 6 Advanced Clinical Practitioners who are supported by a team of Practice Nurses, Health Care Support Workers and Phlebotomists.

      Date posted

      18 March 2024

      Pay scheme

      Other

      Salary

      £30,000 to £35,000 a year Depending on experience

      Contract

      Permanent

      Working pattern

      Full-time, Flexible working

      Reference number

      A1882-24-0000

      Job locations

      280 Havant Road

      Drayton

      Portsmouth

      Hampshire

      PO6 1PA


      The Surgery

      1 Wootton Street

      Portsmouth

      PO6 3AP


      Job description

      Job responsibilities

      Working alongside the Practice Business Manager and wider Management team, this role will be responsible for the overall operations of the Surgery and provision to patients. With a strong focus on HR and Health & Safety, you will be responsible for the wider administrative team as well as being a point of contact for guidance from other teams and managers. Experience in HR and current employment law policies would be beneficial. Ideally you will already be working within a leadership role in your current position and able to work autonomously or as part of a group.

      You will be a strong leader and an effective communicator who has a positive, can-do attitude and ability to problem solve as and when problems arise. Excellent attention to detail and strong written and IT skills are a must as we transition to a more digital front door approach to patient care.

      Please see the attached Job Specification and Responsibilities document for a full view of what we are looking for and what the job will entail.

      Should you wish to arrange a visit to the surgery at any point during the application process, please contact Daniel.ferrett@nhs.net

      Job description

      Job responsibilities

      Working alongside the Practice Business Manager and wider Management team, this role will be responsible for the overall operations of the Surgery and provision to patients. With a strong focus on HR and Health & Safety, you will be responsible for the wider administrative team as well as being a point of contact for guidance from other teams and managers. Experience in HR and current employment law policies would be beneficial. Ideally you will already be working within a leadership role in your current position and able to work autonomously or as part of a group.

      You will be a strong leader and an effective communicator who has a positive, can-do attitude and ability to problem solve as and when problems arise. Excellent attention to detail and strong written and IT skills are a must as we transition to a more digital front door approach to patient care.

      Please see the attached Job Specification and Responsibilities document for a full view of what we are looking for and what the job will entail.

      Should you wish to arrange a visit to the surgery at any point during the application process, please contact Daniel.ferrett@nhs.net

      Person Specification

      Experience

      Essential

      • Strong organisational skills
      • Solution focused
      • Excellent communication and interpersonal skills
      • Excellent attention to detail
      • Strong IT skills
      • Strong written skills
      • Ability to work as a multi-disciplinary team, pro-actively, on own initiative whilst also knowing when to report up/down.
      • Self-motivated and shows initiative
      • Ability to see things through to completion
      • Experience of team/departmental management/leadership and ability to promote team spirit and enthusiasm
      • Experience of staff and HR management
      • Reliable and ability to cope under pressure
      • Ability to identify training and development needs of staff
      • Knowledge of good employment practices and HR processes
      • Experience of successfully implementing change
      • Understanding of health and safety issues

      Desirable

      • Experience in a Primary Care or General Practice environment
      • Experience of leading projects
      • Knowledge of achievements required in General Practice such as QOF and local enhancements
      Person Specification

      Experience

      Essential

      • Strong organisational skills
      • Solution focused
      • Excellent communication and interpersonal skills
      • Excellent attention to detail
      • Strong IT skills
      • Strong written skills
      • Ability to work as a multi-disciplinary team, pro-actively, on own initiative whilst also knowing when to report up/down.
      • Self-motivated and shows initiative
      • Ability to see things through to completion
      • Experience of team/departmental management/leadership and ability to promote team spirit and enthusiasm
      • Experience of staff and HR management
      • Reliable and ability to cope under pressure
      • Ability to identify training and development needs of staff
      • Knowledge of good employment practices and HR processes
      • Experience of successfully implementing change
      • Understanding of health and safety issues

      Desirable

      • Experience in a Primary Care or General Practice environment
      • Experience of leading projects
      • Knowledge of achievements required in General Practice such as QOF and local enhancements

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      The Drayton Surgery

      Address

      280 Havant Road

      Drayton

      Portsmouth

      Hampshire

      PO6 1PA


      Employer's website

      https://www.thedraytonsurgery.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      The Drayton Surgery

      Address

      280 Havant Road

      Drayton

      Portsmouth

      Hampshire

      PO6 1PA


      Employer's website

      https://www.thedraytonsurgery.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.