NHS

Operations Manager


Pay29,970.00 - 36,483.00 / year
LocationWeymouth/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9152-25-0238?language=en&page=556&sort=publicationDateDesc

      Job summary

      The Dorset Pain Management Service is a vibrant service, passionate about continuous service improvement. We are a multidisciplinary-professional team working across Dorset offering individual pain management programmes (groups or 1:1) alongside interventions/procedures (as clinically necessary). The staff mix includes Pain Consultants, Psychologists, Physiotherapists, pain and mental health Nurses and Occupational Therapists, Therapy Assistants, trainees from various departments and our hardworking admin support team.

      We are looking for a dynamic individual to work across the Pain Service to increase service productivity and service improvement. You will work closely with all professional groups and led by the Service Manager. You will need to be good a problem solving, taking initiative and completing projects.

      37.5 hours per week. The post holder may be required to work flexibly to meet the needs of the service.

      Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

      Main duties of the job

      An average day would see you working with our Experts By Experience, admin team leads, clinical systems and theatre team. You will need to be good at working in a team, communicating with patients and using digital resources.

      Under the direction of the Service Manager to:

      Undertake specific and defined pieces of work to support the Service Manager and service projects

      Manage the administration functions, systems and processes of the service.

      Develop effective working relationships with all staff and key stakeholders

      Develop standardised administration systems and functions in conjunction with the Service manager and Clinical Lead

      Direct line management of the Administration staff as appropriate and an overarching responsibility for the administration team staff as a whole

      Share time across all admin offices service wide to ensure effective working relationships with staff and clarity on working practice is obtained and monitored.

      Work will be managed, with clearly defined objectives whichthe post holder will prioritise and deliver, but priorities maychange and the post holder will need to be adaptable.

      About us

      At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

      We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

      Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

      Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do

      Date posted

      24 March 2025

      Pay scheme

      Agenda for change

      Band

      Band 5

      Salary

      £29,970 to £36,483 a year p.a. pro rata for part time

      Contract

      Permanent

      Working pattern

      Full-time, Part-time, Job share, Flexible working, Home or remote working, Compressed hours

      Reference number

      152-C386.24A

      Job locations

      Littlemoor Health Centre

      Louviers Rd,

      Weymouth

      DT3 6SA


      Job description

      Job responsibilities

      For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

      As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

      Job description

      Job responsibilities

      For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

      As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contactdhc.wideningparticipation@nhs.net

      Person Specification

      knowledge and skills

      Essential

      • degree or relevant training
      • Microsoft office

      Desirable

      • relevant training

      job experience

      Essential

      • previous similar experience, patients, admin, project, IT

      Desirable

      • patient experince

      management experience

      Essential

      • supervision, prioritisation, diplomacy, resolution, intiative

      Desirable

      • audit knowledge

      IT

      Essential

      • excel or systmone

      Desirable

      • excel or systmone

      personal qualities

      Essential

      • prioritisation, team goals, can do approach

      Desirable

      • can do approach
      Person Specification

      knowledge and skills

      Essential

      • degree or relevant training
      • Microsoft office

      Desirable

      • relevant training

      job experience

      Essential

      • previous similar experience, patients, admin, project, IT

      Desirable

      • patient experince

      management experience

      Essential

      • supervision, prioritisation, diplomacy, resolution, intiative

      Desirable

      • audit knowledge

      IT

      Essential

      • excel or systmone

      Desirable

      • excel or systmone

      personal qualities

      Essential

      • prioritisation, team goals, can do approach

      Desirable

      • can do approach

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Dorset HealthCare University NHS Foundation Trust

      Address

      Littlemoor Health Centre

      Louviers Rd,

      Weymouth

      DT3 6SA

      Employer details

      Employer name

      Dorset HealthCare University NHS Foundation Trust

      Address

      Littlemoor Health Centre

      Louviers Rd,

      Weymouth

      DT3 6SA

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.