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Operations Specialist (Hybrid - Dallas TX)


Pay$24.00 - $26.00 / hour
LocationDallas/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 6545365
      Employer Industry: Consumer Technology

      Why consider this job opportunity:
      - Salary up to $26.00/hr
      - Opportunity for annual bonuses and short- and long-term incentives
      - Comprehensive benefits package including health insurance, life and disability insurance, and a generous 401K employer matching program
      - Hybrid work model allowing flexibility with in-office and remote work days
      - Supportive and collaborative work environment focused on exceptional customer service
      - Chance to work with a mission-driven company dedicated to improving care solutions for families

      What to Expect (Job Responsibilities):
      - Prioritize daily workload effectively to meet deadlines
      - Apply for and maintain client tax accounts at federal, state, and local levels
      - Process client mail related to tax accounts on a daily basis
      - Maintain relationships with state and local government agencies to enhance client service
      - Manage quarterly and annual projects, including tax account closures and updates

      What is Required (Qualifications):
      - Bachelor's degree in Business or Economics preferred, not required
      - 1-3 years of customer service experience
      - Ability to manage multiple time-sensitive projects under competing deadlines
      - Demonstrated success in meeting or exceeding case closure quotas
      - Reliable attendance and punctuality

      How to Stand Out (Preferred Qualifications):
      - Experience in account management or operations within a service-oriented environment
      - Familiarity with tax account processes and regulations
      - Strong analytical and problem-solving skills
      - Excellent communication and interpersonal abilities
      - Proven ability to work effectively in a fast-paced, team-oriented setting

      #ConsumerTechnology #CustomerService #HybridWork #CareerOpportunity #CompetitivePay #DiversityAndInclusion

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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