Employer Industry: Consumer Technology

Why consider this job opportunity:
- Salary up to $26.00/hr
- Opportunity for annual bonuses and short- and long-term incentives
- Comprehensive benefits package including health insurance, life and disability insurance, and a generous 401K employer matching program
- Hybrid work model allowing flexibility with in-office and remote work days
- Supportive and collaborative work environment focused on exceptional customer service
- Chance to work with a mission-driven company dedicated to improving care solutions for families

What to Expect (Job Responsibilities):
- Prioritize daily workload effectively to meet deadlines
- Apply for and maintain client tax accounts at federal, state, and local levels
- Process client mail related to tax accounts on a daily basis
- Maintain relationships with state and local government agencies to enhance client service
- Manage quarterly and annual projects, including tax account closures and updates

What is Required (Qualifications):
- Bachelor's degree in Business or Economics preferred, not required
- 1-3 years of customer service experience
- Ability to manage multiple time-sensitive projects under competing deadlines
- Demonstrated success in meeting or exceeding case closure quotas
- Reliable attendance and punctuality

How to Stand Out (Preferred Qualifications):
- Experience in account management or operations within a service-oriented environment
- Familiarity with tax account processes and regulations
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proven ability to work effectively in a fast-paced, team-oriented setting

#ConsumerTechnology #CustomerService #HybridWork #CareerOpportunity #CompetitivePay #DiversityAndInclusion

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