Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.

Aon is looking for an Operations Specialist II

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of the Aon Private Risk Management business solution line. This is a 100% remote position in Illinois.

Responsibilities:

• Support sales offices within Aon Private Risk Management business solution line.
• Works across business units to provide direction on actions needed to clear open accounts receivable and premium payable items:
• Coordinates processing of transactions to clear open items.
• Update the Nexsure databases with status of open items.
• Support cash management initiatives.
• Oversees the review and resolution of outstanding financial transactions including Receivable & Payable Cash on Account, Client Advances, Payable Holds, On Account Disbursements, Debit Payables.
• Reconcile monthly bank statements.
• Perform research to resolve complex discrepancies or client servicing challenges.
• Ensures requests received are processed within the appropriate service level agreement.
• Identifies opportunities to reduce AR cash on account or to streamline servicing of special handling accounts.
• Participates in regular team meetings with their Genpact team members.
• Oversees and serves as a SME for transactions keyed by the Genpact Team
• Conduct quality control review of Genpact production daily.

Additional Qualifications/Responsibilities

Required Skills:

• An understanding of entry-level accounting, with 1-3 years of insurance experience preferred
• Excellent communication skills - verbal, written and presentation
• Demonstrated proficiency in Microsoft Office PowerPoint, Excel, Word
• Candidate must reside in Illinois

Preferred Experience:

• Communicates optimally with others: Speaks and writes in a clear and concise manner when communicating with coworkers, supervisors and customers.
• Solves problems: Examines and interprets information from different sources, demonstrating the ability to formulate effective action steps to resolve problems.
• Contributes to quality and exhibits an attention to detail: Understands scope of task/project assigned and ensures quality during all phases up to and including task resolution without overlooking details.
• Applies job and technical knowledge: Understands job expectations and applies accounting/finance knowledge, skills, and abilities in the appropriate situations.
• Commitment to client service: Proactively assesses, identifies, and responds to the needs of internal clients. Consistently meets or exceeds service expectations. Establishes and achieves agreed upon measures of client satisfaction.

Education:

• High School Diploma or GED
• Preferred: Associate of Arts degree (AA) or equivalent from an accredited 2-year college or technical school; minimum of one to three years of related experience and/or training; or equivalent combination of education and experience

How we support our colleagues:
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Salary:
The salary range for this position is $50,000 to $60,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.