NHS
Optimising Care Facilitator
This job is now closed
Job Description
- Req#: E9810-25-0109?language=en&page=683&sort=publicationDateDesc
- Provide support to for Diabetes Care: Deliver support, education, and advice to individuals living with diabetes, ensuring optimal outcomes across the adult population and types of diabetes.
- Behaviour Change Management: Apply the principles of behaviour change to empower patients to make sustainable lifestyle changes that improve their diabetes control, reduce complications, and enhance quality of life. This includes the use of motivational interviewing and other therapeutic techniques.
- Education & Training: Deliver high-quality diabetes education to patients, their families, and colleagues, ensuring a holistic approach to care. Facilitate group and individual educational sessions on topics such as medication management, blood glucose monitoring, nutrition, exercise, and stress management. Key Requirements:
- Expertise in Behaviour Change (e.g., Motivational Interviewing, CBT, or other behaviour management techniques).
- Excellent Communication Skills, with the ability to build rapport and inspire patients to adopt and maintain behaviour changes.
- Commitment to Continuous Learning, keeping up-to-date with the latest research and developments in diabetes care.
- NVQ/Diploma Level 4 in Health and Social Care or equivalent level of knowledge, skills and experience
- Care Certificate or willingness to undertake this within induction period
- Knowledge of planning and completing existing patient support assessments
- Demonstrate awareness of insulin dependent diabetes
- Clear understanding of supporting and guiding patients with aspects of their care
- Clear understanding of patient needs to support self-management in the community
- Knowledge of a range of software programmes including Microsoft Word, Excel and Outlook
- Knowledge of completing risk assessments
- Knowledge of policies, procedures and practices relating to the INCS
- Knowledge of techniques used to support and motivate behaviour change in individuals
- Knowledge of relevant legislation e.g. Mental Health Act (1983), Mental Capacity Act (2005), Safeguarding Adults and Deprivation of Liberty (DOLS)
- Knowledge of SystmOne
- Experience of completing patient assessments in a variety of settings including patients' own home or Treatment Room
- Experience of working in a health and/or social care setting
- Experience of undertaking risk assessments
- Experience of keeping accurate records and inputting data into relevant database systems
- Experience of working with people with a range of health needs and adults with complex health care conditions
- Experience of working with people with diabetes and other nursing needs e.g. wound care
- Experience of liaising and working with multidisciplinary teams or care teams
- NVQ/Diploma Level 4 in Health and Social Care or equivalent level of knowledge, skills and experience
- Care Certificate or willingness to undertake this within induction period
- Knowledge of planning and completing existing patient support assessments
- Demonstrate awareness of insulin dependent diabetes
- Clear understanding of supporting and guiding patients with aspects of their care
- Clear understanding of patient needs to support self-management in the community
- Knowledge of a range of software programmes including Microsoft Word, Excel and Outlook
- Knowledge of completing risk assessments
- Knowledge of policies, procedures and practices relating to the INCS
- Knowledge of techniques used to support and motivate behaviour change in individuals
- Knowledge of relevant legislation e.g. Mental Health Act (1983), Mental Capacity Act (2005), Safeguarding Adults and Deprivation of Liberty (DOLS)
- Knowledge of SystmOne
- Experience of completing patient assessments in a variety of settings including patients' own home or Treatment Room
- Experience of working in a health and/or social care setting
- Experience of undertaking risk assessments
- Experience of keeping accurate records and inputting data into relevant database systems
- Experience of working with people with a range of health needs and adults with complex health care conditions
- Experience of working with people with diabetes and other nursing needs e.g. wound care
- Experience of liaising and working with multidisciplinary teams or care teams
Job summary
Are you passionate about Diabetes and looking to take the next step in your career? Do you have a keen interest in supporting patients through behaviour change to manage their diabetes more effectively?
We are excited to offer an opportunity for an Optimising Care Facilitator worker to join our dynamic and supportive team at CHCP.
In this role, you will play a pivotal part in supporting individuals with diabetes to achieve better health outcomes through tailored education, guidance, and behaviour change interventions.
Additionally, this post requires that you have the ability to travel between locations to carry out your work.
This post is based within the East locality cluster.
Main duties of the job
Key Responsibilities:
For further information, please contact Tracy Cetin, Clinical Team Lead on07964686978 or email tracy.cetin@nhs.net
About us
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Date posted
03 April 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year pa/pr
Contract
Permanent
Working pattern
Full-time
Reference number
810-6890976-C
Job locations
Longhill Health Centre
Hull
HU8 9RW
Job descriptionJob description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person SpecificationPerson Specification
Qualifications
Essential
Knowledge
Essential
Desirable
Experience
Essential
Qualifications
Essential
Knowledge
Essential
Desirable
Experience
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
City Health Care Partnership CIC
Address
Longhill Health Centre
Hull
HU8 9RW
Employer's website
Employer details
Employer name
City Health Care Partnership CIC
Address
Longhill Health Centre
Hull
HU8 9RW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.