NHS

Organisational Development Practitioner (Experience and Engagement)


Pay43,742.00 - 50,056.00 / year
LocationBlackburn/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9435-24-0442?language=en&page=3&sort=publicationDateDesc

      Job summary

      Are you a strategic people professional with a passion for improving the experience of our people and culture to improve the quality of patient care?

      Do you have an understanding of the NHS People Promise and experience of designing, delivering, and evaluating staff engagement and experience activities?

      This is an exciting opportunity to lead the development and delivery of our strategic staff experience plan. As part of our Transformation, OD, and Inclusion team, you will focus on our engagement and experience activity to improve the experience of our workforce throughout the employee lifecycle. You will also lead on delivery of NHS Staff Survey and Quarterly People Pulse processes, ensuring that data insights inform our delivery plans.

      Main duties of the job

      Working within the wider People and Culture teams, & across the organisation, you will:

      Identify, diagnose & plan to address staff experience, engagement, OD, & inclusion needs

      Work with leaders at all levels to develop shared accountability for staff experience

      Embed inclusion & belonging principles into all approaches ensuring a focus on reducing disparities in experience, opportunities, & outcomes

      Manage and monitor the NHS Staff Survey process, working with the Staff Survey contractor & national team as required

      Increase staff survey participation & engagement, manage, analyse & disseminate results & support Divisional teams to develop improvement action plans

      Promote staff engagement as a key enabler of positive staff experience, transformation & innovation

      Utilise a data driven approach to target areas & themes for focused activity

      Collaborate with wider People and Culture Teams, as well as Trade Unions, Staff Networks, QI, & others to develop & triangulate data & soft intelligence. Support interventions to address identified hotspots

      Design, deliver, & evaluate interventions including facilitation of engagement & listening events, workshops, & team development

      Develop & proactively manage staff experience projects, both individually & in conjunction with the People Promise Manager

      Support the planning & administration of the Trust's Sponsor Group, ensuring timely information, reporting & that actions are progressed & that the group is engaging and representative.

      About us

      When you walk through the door, one of the first things you'll notice is that this Trust is full of talented people. Not just in the fields of medicine, nursing or diagnostics but in every part of the organisation. We are professional and passionate people who are all working together in an open and supportive culture.You probably won't be surprised that approximately70%of ELHT's budget is spent on workforce. To guarantee the on-going delivery ofsafe,personal, andeffective care to our patients and service users, the ELHT staff team need to be supported to have a great experience in work and be skilled to be at their best. This is where the Transformation, OD and Inclusion (TODI) team come in.

      You will join the team and support us to empower individual, team and organisational effectiveness through the alignment of our culture and vision (and the needs of our people, patients, and communities). With our focus on workforce transformation,organisational development, andinclusion.

      Date posted

      17 June 2024

      Pay scheme

      Agenda for change

      Band

      Band 7

      Salary

      £43,742 to £50,056 a year Per annum

      Contract

      Fixed term

      Duration

      9 months

      Working pattern

      Full-time, Flexible working, Home or remote working, Compressed hours

      Reference number

      435-C096-24

      Job locations

      Royal Blackburn Hospital / Burnley General Hospital / Home

      Haslingden Road

      Blackburn

      BB23HH


      Job description

      Job responsibilities

      This promises to be an exciting, yet demanding role and we would love to hear from you if you:

      • Thrive on working in a fast paced / change focussed role,
      • Can work independently and are comfortable making autonomous decisions as well as working as part of a team,
      • Are naturally collaborative and inclusive in your approach and committed to listening with curiosity and bringing colleagues along on our engagement and experience journey,
      • Are comfortable working with a matrix management approach, influencing and directing activities of colleagues across the Trust to achieve agreed outcomes,
      • Have experience of working in OD / People / Culture at a senior level in a complex environment and the ability to contribute more widely to the provision of a professional and person-centred internal OD consultancy service,
      • Can see 'the bigger picture' and challenge the status quo,
      • Can evidence delivering staff experience or engagement plans and interventions to deliver improved outcomes,
      • Are creative, flexible and adaptable in your approach to your role,
      • Able to review data from different sources to develop insights,
      • Are Focused on improvement,
      • Are passionate about culture change and bringing colleagues with us on our journey.
      Job description

      Job responsibilities

      This promises to be an exciting, yet demanding role and we would love to hear from you if you:

      • Thrive on working in a fast paced / change focussed role,
      • Can work independently and are comfortable making autonomous decisions as well as working as part of a team,
      • Are naturally collaborative and inclusive in your approach and committed to listening with curiosity and bringing colleagues along on our engagement and experience journey,
      • Are comfortable working with a matrix management approach, influencing and directing activities of colleagues across the Trust to achieve agreed outcomes,
      • Have experience of working in OD / People / Culture at a senior level in a complex environment and the ability to contribute more widely to the provision of a professional and person-centred internal OD consultancy service,
      • Can see 'the bigger picture' and challenge the status quo,
      • Can evidence delivering staff experience or engagement plans and interventions to deliver improved outcomes,
      • Are creative, flexible and adaptable in your approach to your role,
      • Able to review data from different sources to develop insights,
      • Are Focused on improvement,
      • Are passionate about culture change and bringing colleagues with us on our journey.

      Person Specification

      Qualifications

      Essential

      • Degree or equivalent experience
      • Recognised post graduate qualification or equivalent experience in leadership and management / OD / HR / L&D/ Employee Experience

      Experience

      Essential

      • Experience of working in people and culture at a senior level in a complex environment
      • Evidence of designing and delivering a range of staff experience or engagement plans and interventions to deliver improved outcomes

      Knowledge

      Essential

      • Knowledge of a range of OD and staff engagement concepts, and ability to convey key messages in line with our values

      Skills

      Essential

      • Able to analyse highly complex and sometimes contradictory information to develop insights to inform effective action and outcomes
      Person Specification

      Qualifications

      Essential

      • Degree or equivalent experience
      • Recognised post graduate qualification or equivalent experience in leadership and management / OD / HR / L&D/ Employee Experience

      Experience

      Essential

      • Experience of working in people and culture at a senior level in a complex environment
      • Evidence of designing and delivering a range of staff experience or engagement plans and interventions to deliver improved outcomes

      Knowledge

      Essential

      • Knowledge of a range of OD and staff engagement concepts, and ability to convey key messages in line with our values

      Skills

      Essential

      • Able to analyse highly complex and sometimes contradictory information to develop insights to inform effective action and outcomes

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      East Lancashire Hospitals NHS Trust

      Address

      Royal Blackburn Hospital / Burnley General Hospital / Home

      Haslingden Road

      Blackburn

      BB23HH


      Employer's website

      http://jobs.elht.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      East Lancashire Hospitals NHS Trust

      Address

      Royal Blackburn Hospital / Burnley General Hospital / Home

      Haslingden Road

      Blackburn

      BB23HH


      Employer's website

      http://jobs.elht.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.