Employer Industry: Emergency Medical Services

Why consider this job opportunity:
- Hourly compensation ranging from $17/hr to $19/hr
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and customer satisfaction
- Comprehensive benefits package including medical, vision, dental, 401k, and paid time off
- Commitment to equal opportunity employment and support for veterans and individuals with disabilities

What to Expect (Job Responsibilities):
- Reconcile ambulance trips in the billing system to ensure thorough documentation
- Monitor and manage CheckPoint queues for assigned Operations
- Work with Operations to correct any missing or erroneous information from billing returns
- Search for additional patient demographics and insurance information as needed
- Process customer complaints efficiently, ensuring resolution and satisfaction

What is Required (Qualifications):
- High School diploma or GED required
- Minimum of one month knowledge of HIPAA, Sarbanes-Oxley, and other critical regulations
- Experience with computer programs and general public interaction preferred
- Basic knowledge of medical and insurance terminology preferred
- Ability to communicate clearly in English, both verbally and in writing

How to Stand Out (Preferred Qualifications):
- EMT certification/licensure or medical experience preferred
- Knowledge of Medicare and Medicaid guidelines related to ambulance billing preferred
- Previous experience in the medical industry preferred
- Familiarity with Microsoft Office and basic computer functions preferred

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