Employer Industry: Healthcare Services

Why consider this job opportunity:
- Starting hourly rate of $15.00, with unlimited monthly commission potential
- Competitive benefits package including medical, dental, and vision plans
- Tuition reimbursement and employee discount programs
- Opportunity for career advancement within a mission-driven organization
- Work-from-home flexibility with provided equipment
- Paid training for 10 days to ensure readiness for the role

What to Expect (Job Responsibilities):
- Make an average of 50 outbound calls per hour to schedule free in-home or virtual health evaluations
- Follow approved scripts and respond to member inquiries with professionalism and courtesy
- Meet daily productivity and quality goals in both office and remote environments
- Adjust, reschedule, and cancel appointments as requested by members and providers
- Monitor performance metrics and report member complaints to management

What is Required (Qualifications):
- High School Diploma or equivalent preferred
- 1+ year of call center experience or 2+ years of general work experience required
- Previous experience in a high-volume outbound call center environment preferred
- Strong communication skills and ability to maintain a professional demeanor
- Proficient computer skills with the ability to multitask during calls

How to Stand Out (Preferred Qualifications):
- Experience working with auto-dialer systems and using scripts in a metrics-driven environment
- Ability to handle rebuttals while providing courteous service to health plan members
- A strong desire to work in a results-oriented outbound call center setting

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