Employer Industry: Healthcare Services

Why consider this job opportunity:
- Starting hourly rate of $15.00, with unlimited bi-weekly commission potential
- Competitive benefits including medical, dental, and vision plans, with insurance starting the 1st of each month after the start date
- 401K, employee stock purchase program, and tuition reimbursement available
- Opportunity to work remotely with provided equipment
- Two weeks of paid training to ensure you are well-prepared for the role
- Chance to make a positive impact on members' lives through healthcare evaluations

What to Expect (Job Responsibilities):
- Make an average of 50 outbound calls per hour to schedule free in-home or virtual health evaluations
- Follow approved scripts and respond to member inquiries professionally and courteously
- Meet daily productivity goals, including outbound dials and appointments set
- Adjust, reschedule, and cancel appointments as requested by members and providers
- Monitor performance metrics and report member complaints to management

What is Required (Qualifications):
- Minimum of a High School Diploma or equivalent
- At least 1 year of call center experience or 2+ years of general work experience
- Experience in an outbound call center or high-volume environment preferred
- Strong communication skills and ability to treat members with professional courtesy
- Proficiency in using multiple computer systems while making calls

How to Stand Out (Preferred Qualifications):
- Previous experience with auto dialer systems and scripted calls
- Desire to work in a results-oriented call center environment
- Friendly and conversational demeanor with good listening skills
- Ability to adhere to a fixed daily schedule

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