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Outbound Call Center Rep - Remote
7 days agoPay$15.00 / hour
LocationOklahoma City/Oklahoma
Employment typeFull-Time
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Job Description
- Req#: 6336623003
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Starting hourly rate of $15.00, with unlimited bi-weekly commission potential
- Comprehensive benefits package including medical, dental, and vision insurance starting the 1st of the month after hire
- Tuition reimbursement and employee discount programs available
- Opportunity for career advancement and growth within the organization
- Work from home flexibility with provided equipment
- Supportive and collaborative work environment focused on improving lives
What to Expect (Job Responsibilities):
- Make an average of 50 outbound calls per hour to offer, explain, and schedule healthcare evaluations
- Follow approved scripts and ensure members understand terms while responding to rebuttals professionally
- Meet daily productivity goals including outbound dials and appointments set
- Adjust, reschedule, and cancel appointments as requested by members and providers
- Monitor and report performance results using designated reporting systems
What is Required (Qualifications):
- High School Diploma or equivalent preferred
- 1+ year call center experience or 2+ years general work experience required
- Previous experience in a high-volume, metrics-driven environment preferred
- Strong communication skills and ability to treat all members with professional courtesy
- Ability to adhere to a fixed daily schedule, including start, breaks, and end times
How to Stand Out (Preferred Qualifications):
- Previous outbound call center experience with an auto dialer and/or using scripts
- Desire to work in an efficient, results-oriented environment
- Friendly and conversational demeanor
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