NHS

Outpatients Clinical Assistant


Pay24,625.00 - 25,674.00 / year
LocationAshfield/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9214-25-0303?language=en&page=428&sort=publicationDateDesc

      Job summary

      We have an opportunity for an enthusiastic caring individual to join our team in the Kings Treatment Centre where we deliver a variety of outpatient services. The role will be to assist in a variety of procedures focused in the surgical outpatient departments.

      The Kings Treatment Centre is a contemporary hospital-based outpatient department, with first class, spacious and state of the art clinic suites. We provide specialist consultations and a wide range of diagnostic procedures and treatments for our patients.

      The primary role of the Outpatient Clinic Assistant is to provide high quality care to a designated group of patients, to promote a positive patient experience, working in collaboration with all members of the multidisciplinary team to achieve this.

      The successful applicant must:

      • Have NVQ Level 3 or equivalent in care or a willingness to work towards.
      • Be able to demonstrate excellent communication skills.
      • Be able to work flexibly within the department when required
      • Have previous experience of working in a customer care role.
      • Have experience of working within an outpatient setting

      Main duties of the job

      Please read the attached full job description and person specification in the additional documents section.

      About us

      Thank you for your interest in this role.

      Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020.

      The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.

      For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

      Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.

      Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation.

      We would love you to join us.

      Date posted

      10 April 2025

      Pay scheme

      Agenda for change

      Band

      Band 3

      Salary

      £24,625 to £25,674 a year per annum

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      214-CSTO-7052081

      Job locations

      Kings Mill Hospital

      Mansfield Road

      Sutton in Ashfield Notts

      NG17 4JL


      Job description

      Job responsibilities

      Please read the attached full job description and person specification in the additional documents section.

      Job description

      Job responsibilities

      Please read the attached full job description and person specification in the additional documents section.

      Person Specification

      Knowledge

      Essential

      • Demonstrate good communication skills and understanding of basic requirements for individual patient care

      Qualifications

      Essential

      • Care Certificate or willingness to work towards

      Further Training

      Essential

      • Mandatory updates and customer care courses

      Desirable

      • Phlebotomy training
      • Observation training
      • Observation training

      Experience

      Essential

      • Previous customer care experience and life skills

      Desirable

      • Previous NHS care experience in an outpatient setting

      Contractual

      Essential

      • Regular attendee, able to work flexibly within working hours of department
      Person Specification

      Knowledge

      Essential

      • Demonstrate good communication skills and understanding of basic requirements for individual patient care

      Qualifications

      Essential

      • Care Certificate or willingness to work towards

      Further Training

      Essential

      • Mandatory updates and customer care courses

      Desirable

      • Phlebotomy training
      • Observation training
      • Observation training

      Experience

      Essential

      • Previous customer care experience and life skills

      Desirable

      • Previous NHS care experience in an outpatient setting

      Contractual

      Essential

      • Regular attendee, able to work flexibly within working hours of department

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Sherwood Forest Hospitals NHS Foundation Trust

      Address

      Kings Mill Hospital

      Mansfield Road

      Sutton in Ashfield Notts

      NG17 4JL


      Employer's website

      https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Sherwood Forest Hospitals NHS Foundation Trust

      Address

      Kings Mill Hospital

      Mansfield Road

      Sutton in Ashfield Notts

      NG17 4JL


      Employer's website

      https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.