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Outreach Specialist- Los Angeles Area
PayCompetitive
LocationTroy/Michigan
Employment typeFull-Time
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Job Description
- Req#: 5499
Employer Industry: Home-Based Primary Care
Why consider this job opportunity:
- Salary up to $23.69 per hour
- Comprehensive health, dental, vision, disability, and life insurance offerings
- 401K Retirement Plan with company match
- Opportunities for tuition reimbursement and professional license certification
- Paid orientation and training, along with paid time off and volunteer time
- Recognized as a Great Place to Work Certified organization
What to Expect (Job Responsibilities):
- Make a high volume of outbound calls to schedule appointments with licensed Nurse Practitioners for in-home assessments
- Respond to incoming calls from members and case managers, and return voicemails promptly
- Establish rapport with members and clearly explain the services offered
- Secure in-home assessments as requested by health plans
- Collaborate effectively with team members to enhance service delivery
What is Required (Qualifications):
- High school diploma or GED required
- Minimum of 1 year of call center or relevant tele-sales experience
- Basic knowledge of medical terminology
- Strong computer skills, including proficiency in Microsoft Office and various internet-based applications
- Self-motivated with the ability to work independently after initial training
How to Stand Out (Preferred Qualifications):
- Experience with integrated voice/IT systems
- Proven ability to build telephonic relationships quickly with prospective customers
- Willingness to work flexible hours to accommodate health plans in different time zones
#HomeHealthcare #TeleSales #CareerOpportunity #HealthcareJobs #GreatPlaceToWork
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