Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Comprehensive benefits including medical, dental, vision, 401K, and PTO
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction

What to Expect (Job Responsibilities):
- Answer, orient, and greet patients over the phone in an enthusiastic manner while scheduling appointments
- Determine appropriate clinic location and schedule patients into the Vision system
- Obtain required demographic, insurance, and eligibility information and document it accurately
- Verify insurance pre-certification requirements and initiate the referral process
- Provide timely responses to all verbal and written inquiries regarding patient accounts

What is Required (Qualifications):
- High School graduate with formal training from a vocational school or equivalent
- 1+ years of experience in a call center or centralized scheduling setting
- Strong written and verbal communication skills
- Ability to multi-task and work under deadlines with urgency
- Knowledge of general medical terminology and managed care functions

How to Stand Out (Preferred Qualifications):
- Working knowledge of electronic health records (EHR) and the Vision system
- Proficiency in MS Office applications, including Word, Outlook, and Teams

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