Employer Industry: Professional Speaking and Coaching Services

Why consider this job opportunity:
- Competitive hourly pay
- Flexible schedule with remote work options
- Initial 3-6 month contract with the opportunity to extend
- Partial Internet reimbursement
- Opportunity for growth into a full-time position
- Supportive and collaborative work environment that values personal and professional development

What to Expect (Job Responsibilities):
- Act as the first point of contact for leads, responding quickly to inquiries via HubSpot, email, and chat
- Provide exceptional, empathetic support to build trust and long-term engagement with customers
- Resolve technical and program-related questions and ensure timely follow-up on complex issues
- Maintain accurate and organized records in HubSpot, tracking all customer interactions
- Collaborate with team members and escalate unresolved or high-priority issues for smooth operations

What is Required (Qualifications):
- Minimum of 2 years of customer service or similar experience, preferably in a remote environment
- Proficiency in HubSpot, Slack, GDrive, and video communication tools
- Excellent written and verbal communication skills
- Availability to work flexible hours and potential split shifts (morning and evening coverage)
- Self-motivated and disciplined, with a passion for solving problems and helping customers succeed

How to Stand Out (Preferred Qualifications):
- Positive, energetic attitude and a growth mindset, willing to give and receive feedback
- Experience supporting LIVE Virtual Events, with availability to work 1-2 Saturdays per month

#CustomerService #RemoteWork #ProfessionalSpeaking #CareerGrowth #FlexibleSchedule

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