Employer Industry: Lead and Workflow Management

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- $15,000 Life Insurance (Company Paid)
- 401K plan eligibility after 1 year of service w/company match of up to 4%
- Weekly/monthly gift card drawings/contests for meeting goals
- Career learning and development programs
- Casual dress code

What to Expect (Job Responsibilities):
- Answer incoming calls and respond to customer's requests
- Ability to work in a fast-paced environment
- Book appointments for members with a high degree of data accuracy
- Maintain excellent written and verbal communication skills on a consistent basis
- Identify and escalate issues to supervisors

What is Required (Qualifications):
- High school graduate or G.E.D.
- Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
- Excellent oral and written communication skills
- Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
- Ability to type at least 25 words per minute is preferred

How to Stand Out (Preferred Qualifications):
- Experience in providing exceptional customer service and maintaining established quality requirements

#LeadManagement #CustomerService #CareerDevelopment #RemoteWorkOpportunity #EmployeeBenefits

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