Employer Industry: Call Center Services

Why consider this job opportunity:
- Starting wages at $12/hr, with performance-based incentives and bonuses
- Opportunity for career development and ongoing training
- Additional pay for evening, night, and weekend shifts
- Earn a $2.50 bonus per successfully signed contract, with monthly payouts
- Top-performing agents can earn between $35,000 and $47,000 annually
- Collaborative work environment fostering innovation and mutual support

What to Expect (Job Responsibilities):
- Serve as a liaison for customers, handling inquiries and resolving issues
- Manage legal contract finalization, ensuring accuracy and compliance
- Ensure adherence to regulatory standards and company policies
- Collaborate with legal and compliance teams to escalate issues
- Analyze issues, troubleshoot problems, and provide efficient solutions

What is Required (Qualifications):
- Minimum 1 year of customer service experience in a customer-facing role
- Minimum 1 year of legal intake experience in a law firm (preferred)
- Excellent verbal and written communication skills in English and Spanish
- Strong analytical and problem-solving abilities
- Must reside in the United States

How to Stand Out (Preferred Qualifications):
- Experience in a Call Center or Intake Department
- Ability to multitask and thrive in a fast-paced environment
- Quick learner with adaptability to changing procedures and software

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