Who We Are

• Our mission is to prepare individuals from a wide range of backgrounds to address global challenges. The Global Talent Development Participant Experience team works on supporting J-1 visa holders in inbound exchange programs such as Train USA, Teach USA, Korea WEST, and IAESTE.

Who You Are

• To be successful in this job, you will be an expert in written and verbal communication, critical thinking, and problem-solving and have prior experience with customer service, J-1 Exchange Visitor programs, international education, student engagement strategies, and/or alumni engagement.
• This role can be performed fully remotely by anyone with US residency and authorization to work in the United States.

What You’ll Do

• Your job will be to enhance the participant experience and build meaningful relationships with J-1 participants. Our aim is to provide support, services, and resources that facilitate an impactful international exchange and bolster Cultural Vistas’ presence as a visa sponsor throughout participants’ in-country and alumni experience.
• At any given time, you will be responsible for addressing J-1 participants’ in-country needs, building relationships with our diverse communities, and creating resources that support participants and increase their engagement with Cultural Vistas.
• You will report to the Senior Participant Experience Manager who is responsible for leading the strategic alignment of program design, administration, and evaluation efforts across J-1 programs; implementing creative communication strategies and managing inquiries from and outreach to CV participants; and implementing high-impact engagement practices that build peer-to-peer connections and reinforce participants’ connection to Cultural Vistas as an organization.
• Click here for a link for the full job description.

Benefits

Time

• 20 PTO Days/year
  • Given up front (not accrued)
  • Pro-rated first year, balance increases after 3 years of employment
• 6 Sick Days/year
  • Given up front (not accrued)
  • Pro-rated first year
• 12 paid holidays/year + 1 Floating Holiday
• 35-Hour Workweek
  • Flexible Work Arrangement (7.75 hours x 5 days OR 8.5 hours x 4 days and 4 hours x 1 day)

Development

• Student Loan Repayment Program ($50/month after 1 year of employment)
• Certification Reimbursement ($1,000/year after 1 year of employment)
• Tuition Reimbursement ($2,000/year after 1 year of employment)
• Kudos Employee Recognition System (with Amazon Gift Card Rewards)
• Quarterly Spot Awards (3 employees/quarter, $750/employee)
• Professional Development Opportunities
  • Access to Nonprofit Ready (Online professional learning platform)

Wellness

• Medical Insurance – 3 plan options: Cultural Vistas covers employee costs 85%-95%
  • Employee-only semi-monthly cost ranges from $19.93- $74.97
• Dental Insurance: Cultural Vistas covers employee cost 100%
• Vision Insurance: Cultural Vistas covers employee cost 87%
  • Employee-only plan semi-monthly cost: $0.50
• Life Insurance – Cultural Vistas covers employee costs 100%
• Short-Term Disability Insurance – Cultural Vistas covers employee costs 100%
• Long-Term Disability Insurance – Cultural Vistas covers employee costs 100%
• AD&D Insurance – Cultural Vistas covers employee costs 100%
• Flexible Spending Account (FSA) and Dependent FSA
• Physical Health and Wellness Reimbursement - $100/year
• Free gym access in the DC office

Financial

• 403(b) Retirement Savings Plan (100% of the first 2% of compensation after one year of employment)
• Pretax Commuter Benefits
• $250 one-time allowance for home office expenses
• $45/month to off-set communications expenses (phone/internet bills – reimbursed quarterly)
• Annual year-end salary increases based on market and merit (COLA and performance) if hired before Sept 15 of the prior year (all salaries are benchmarked to the Washington, DC nonprofit market)