Company Description

The NAPA North East Parts Group is a group of NAPA Auto Parts stores that are family owned and operated, a tradition has been deeply rooted for three generations beginning with the first store in 1970. Since then, NAPA North East Parts Group has grown to 32 locations in New Jersey, Pennsylvania, Maryland and New York. We are proud of the seasoned employees who have been with us for over 15 years and to own the largest 9,900 square foot NAPA retail location in Hunt Valley, MD!

Job Description

NAPA AUTO PARTS Counter Salespeople are the backbone of our business, delivering excellent customer service and knowledge to our long standing customers. Our Know How is the reason our customers continue to come back, and we depend on our Counter Sales team to exemplify our commitment to quality and service.

Primary responsibilities include:

• Provide exceptional customer service to all customers
• Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering
• Handle cash, credit card, and other purchasing transactions
• Operate the store point of sale system (TAMS) to search for parts and customer accounts, and to invoice and pull orders
• Pull and prepare inventory orders for customer pick up or delivery
• Operate the electronic and paper cataloging system to retrieve up to date parts information
• Effectively communicate features, benefits, and warranty policy information to customers
• Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.

Qualifications

High School Diploma

Automotive experience required

Good Customer Service skills

Additional Information

Benefits - Health, Dental, Vision, Life, Short Term/Long Term

401K

Competitive wage with benefits.