Job Summary:

• Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions.
• Performs interviews for the purpose of initiating accounts.
• Evaluates information to determine appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity and priority.
• Determines appropriate documentation and form requirements based on medical and financial indicators.
• Secures information to assure rapid reimbursement.
• Initiates collection activity by requesting co-payments, deposits and anticipated balance due.
• Provides education to patients related to medical necessity requirements.
• Receives and documents acceptance of cash, checks, credit card payments as well as patient valuables.
• Acts as a liaison between the patient, visitors and others and of treatment authorization.
• Provides information and answers questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of records, patient rights and responsibilities and advanced directives.
• Maintains required documentation including patient medical records, logs and schedules, written and electronic. Identifies, responds and announces all code phone and wall alarm activation.

Qualifications:

• High School diploma or equivalent.
• Typing 40+ wpm. Proficient computer skills.
• Medical terminology strongly preferred.
• Experience in medical setting preferred.

Qualifications

Education

Required

High School