University HealthCare Alliance
Patient Access Medical Assistant II
Pay$28.29 - $36.07 / hour
LocationNewark/California
Employment typePart-Time
This job is now closed
Job Description
- Req#: R2443780
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $36.07 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient experience and satisfaction
- Extensive training and development programs offered
- Commitment to diversity and equal opportunity employment
What to Expect (Job Responsibilities):
- Register patients, schedule appointments, and update patient registration information
- Assist patients with general inquiries and coordinate care through high-volume calls and faxes
- Facilitate communication between patients and healthcare providers, ensuring accurate documentation
- Manage Electronic Health Record (EHR) documentation and respond to patient messages
- Support training of new staff and participate in departmental projects as assigned
What is Required (Qualifications):
- High school graduate or equivalent required
- Medical Assistant certificate/diploma required
- 2-3 years of patient care experience in a medical office required
- Strong verbal/written communication and listening skills
- Basic computer skills and proficiency in Electronic Medical Record Systems
How to Stand Out (Preferred Qualifications):
- 2-3 years of experience in patient access or a call center
- Experience with contact center tools and resources
- Ability to maintain composure during challenging interpersonal interactions
- Familiarity with healthcare compliance and regulatory standards
#HealthcareServices #PatientCare #CareerOpportunity #CompetitivePay #DiversityAndInclusion
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