Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient experience and satisfaction
- Work in a fast-paced and dynamic setting
- Engage with a variety of healthcare professionals and departments

What to Expect (Job Responsibilities):
- Coordinate accurate scheduling of multiple outpatient diagnostic appointments across the health system
- Accept and prioritize incoming phone calls, triaging information for urgent procedure requests
- Schedule correct procedures and enter orders accurately into the clinical system
- Serve as a liaison for communication between patients, staff, and other departments
- Communicate changes to schedules early and accurately to maximize efficiency

What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or GED
- Minimum 1 year of experience in a healthcare environment such as a hospital, physician office, or imaging facility
- Excellent communication, telephone, customer relations, and organizational skills
- Working knowledge of hospital diagnostic departments and insurance plans
- Ability to perform telephone activities concurrently with computer activities

How to Stand Out (Preferred Qualifications):
- Experience in clerical, customer service/support, data entry, or call center environments
- Knowledge of medical terminology
- Familiarity with basic business office equipment

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