Employer Industry: Healthcare Services

Why consider this job opportunity:
- Flexible remote work arrangement
- Competitive compensation with potential for a discretionary variable incentive bonus
- Comprehensive benefits package including medical, dental, and vision insurance
- Tuition reimbursement and opportunities for personal development and learning
- Generous paid time off including personal and family sick time, and company-paid holidays
- Supportive workplace with a focus on diversity and community outreach

What to Expect (Job Responsibilities):
- Obtain and verify demographic information, insurance benefits, and eligibility from various sources
- Ensure accurate data entry and maintain thorough documentation of admissions and registrations
- Notify patients and family members of insurance coverage issues and required payments
- Review physician orders for completeness and compliance with Medicare regulations
- Provide excellent customer service and assist callers by following pre-established scripts

What is Required (Qualifications):
- High School Diploma or equivalent required
- Minimum of 1 year experience in a hospital setting, medical office, or high-volume customer service environment
- Ability to maintain multiple computer systems and document information accurately
- Knowledge of Federal, State, and Local Laws pertaining to insurance rules and regulations
- Strong customer service skills and ability to manage unresolved issues appropriately

How to Stand Out (Preferred Qualifications):
- Ability to type a minimum of 35 words per minute
- Familiarity with medical terminology

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