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Patient Access Specialist I- Practice Operations- Remote Opportunity
Pay$16.97 - $25.43 / hour
LocationBaltimore/Maryland
Employment typeFull-Time
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Job Description
- Req#: PATIE008564
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $XX,XXX (exact salary depends on various factors)
- Comprehensive total rewards package supporting health, life, career, and retirement
- Opportunity for career advancement within the organization
- Supportive work environment focused on customer service excellence
- Engage with a high volume of diverse appointment requests
What to Expect (Job Responsibilities):
- Respond to appointment requests via telephone, email, and other electronic messages for scheduling medical exams, procedures, and tests
- Collect demographic information and perform insurance registration as needed
- Maintain accurate data entry while managing scheduling tasks
- Provide exceptional customer service and demonstrate strong phone etiquette
- Collaborate with team members to ensure efficient appointment scheduling processes
What is Required (Qualifications):
- High school diploma or general education degree (GED) preferred
- Entry-level computer skills, with proficiency in specific programs as required by the department
- Strong customer service skills and professional phone etiquette
- Accurate data entry skills
- Ability to handle a high volume of appointment requests efficiently
How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare setting or similar role
- Familiarity with scheduling software or electronic medical records systems
- Bilingual skills to assist a diverse patient population
- Excellent organizational and multitasking abilities
- Strong interpersonal skills to enhance team collaboration
#HealthcareServices #CustomerService #CareerOpportunity #TotalRewards #AppointmentScheduling
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