At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

The Patient Care Coordinator:

• Communicates with outside medical offices for patient surgical care coordination
• Contacts patients prior to surgery to provide preoperative prep instructions and obtain basic medial history and health information.
• Assists patients through the pre registration process.
• Prepares patient charts and other communications.
• Demonstrates appropriate knowledge and competence of designated skills identified for the position.
• Performs administrative duties as assigned.
• Maintains flexibility with scheduling and job assignments to cover patient needs.

Function as an assistive person by :

• Protecting the patient from injury caused by extraneous objects and chemical, electrical, mechanical, and thermal sources
• Demonstrating safe operation of equipment machinery and follows procedures for reporting and correcting an unsafe situation
• Handling specimens according to facility policy and procedures
• Performing interventions to protect the patient from infection
• Assembling supplies and equipment;
• Assuming an active role in assisting patient with care needs;
• Proactively optimizes opportunities to enhance flow and efficiency of the center;
• Orienting patient to environment;
• Maintaining patient normothermia;
• Assisting with patient transfers;
• Assisting throughout the facility in environmental cleaning;
• Protecting the patient’s rights, dignity, and privacy
• Providing age-specific, culturally competent, ethical care within legal standards of practice.
• Complying with Universal Protocol and facility site validation and time-out policy.
• Provide hand-off report to other teammates that are accurate, concise and pertinent to the patient’s condition and response to care.
• Clean and prepare equipment according to manufacturer’s instructions for use.
• Perform other duties as assigned.
• Fosters a positive and professional ambulatory surgery center environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member. Must have an award-winning personality with an unrequited commitment to clinical excellence and outcomes.
• Participates in committees, work groups and meetings as deemed necessary.
• Successfully completes required competencies of the position.

Education – Required:

• High School Graduate or equivalent.
• Certified Medical Assistant (MA)/Nursing Assistant (CNA)/Patient Care (PCT) preferred.

Skills – Required:

• Exceptional written and verbal communication skills. Must be able to communicate effectively in English. Ability to speak Spanish desired, but not required.
• Advanced computer literacy to include proficiency in the following skills:
• Send and Receive Company Email
• Access patient charts by electronic methods
• Create complex Word Processing Documents
• Create complex Spreadsheet Documents
• Excellent interpersonal relationship skills
• Ability to listen, comprehend and follow instructions.

Experience:

• Previous work experience in an ambulatory care surgical setting or acute care hospital
  
• Previous registration, admissions, and healthcare scheduling helpful
  
• One year Medical Receptionist experience is preferred.
  
• Post High School general business or administrative training preferred
  
• Successful completion of BLS Course within 90 days of employment or documentation of current BLS certification.
  
• Knowledge of medical terminology

Working Conditions/Physical Requirements:

• Physically demanding, high-stress environment
• Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
• Pushing and pulling heavy objects
• Full range of body motion including handling and lifting patients and equipment
• Manual and finger dexterity
• Hand eye coordination
• Standing and walking for extensive periods of time
• Lifting and carrying items weighing up to 50 lbs
• Corrected vision and hearing to within normal range
• Working irregular hours

Dependability:

• Attendance
• Punctuality
• Ability to meet deadlines

Education – Required:

• High School Graduate or equivalent.
• Certified Medical Assistant (MA)/Nursing Assistant (CNA)/Patient Care (PCT) preferred.

Skills – Required:

• Exceptional written and verbal communication skills. Must be able to communicate effectively in English. Ability to speak Spanish desired, but not required.
• Advanced computer literacy to include proficiency in the following skills:
• Send and Receive Company Email
• Access patient charts by electronic methods
• Create complex Word Processing Documents
• Create complex Spreadsheet Documents
• Excellent interpersonal relationship skills
• Ability to listen, comprehend and follow instructions.

Experience:

• Previous work experience in an ambulatory care surgical setting or acute care hospital
  
• Previous registration, admissions, and healthcare scheduling helpful
  
• One year Medical Receptionist experience is preferred.
  
• Post High School general business or administrative training preferred
  
• Successful completion of BLS Course within 90 days of employment or documentation of current BLS certification.
  
• Knowledge of medical terminology

Working Conditions/Physical Requirements:

• Physically demanding, high-stress environment
• Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
• Pushing and pulling heavy objects
• Full range of body motion including handling and lifting patients and equipment
• Manual and finger dexterity
• Hand eye coordination
• Standing and walking for extensive periods of time
• Lifting and carrying items weighing up to 50 lbs
• Corrected vision and hearing to within normal range
• Working irregular hours

Dependability:

• Attendance
• Punctuality
• Ability to meet deadlines

The Patient Care Coordinator:

• Communicates with outside medical offices for patient surgical care coordination
• Contacts patients prior to surgery to provide preoperative prep instructions and obtain basic medial history and health information.
• Assists patients through the pre registration process.
• Prepares patient charts and other communications.
• Demonstrates appropriate knowledge and competence of designated skills identified for the position.
• Performs administrative duties as assigned.
• Maintains flexibility with scheduling and job assignments to cover patient needs.

Function as an assistive person by :

• Protecting the patient from injury caused by extraneous objects and chemical, electrical, mechanical, and thermal sources
• Demonstrating safe operation of equipment machinery and follows procedures for reporting and correcting an unsafe situation
• Handling specimens according to facility policy and procedures
• Performing interventions to protect the patient from infection
• Assembling supplies and equipment;
• Assuming an active role in assisting patient with care needs;
• Proactively optimizes opportunities to enhance flow and efficiency of the center;
• Orienting patient to environment;
• Maintaining patient normothermia;
• Assisting with patient transfers;
• Assisting throughout the facility in environmental cleaning;
• Protecting the patient’s rights, dignity, and privacy
• Providing age-specific, culturally competent, ethical care within legal standards of practice.
• Complying with Universal Protocol and facility site validation and time-out policy.
• Provide hand-off report to other teammates that are accurate, concise and pertinent to the patient’s condition and response to care.
• Clean and prepare equipment according to manufacturer’s instructions for use.
• Perform other duties as assigned.
• Fosters a positive and professional ambulatory surgery center environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member. Must have an award-winning personality with an unrequited commitment to clinical excellence and outcomes.
• Participates in committees, work groups and meetings as deemed necessary.
• Successfully completes required competencies of the position.