Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary range of $16.00 - $20.00 per hour
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available
- Employee Assistance Program and transportation benefits
- Supportive work environment focused on diversity and inclusion
- Opportunity to work with a large team of multi-specialty physicians

What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls and requests efficiently
- Schedule various types of appointments for over 100 multi-specialty physicians
- Utilize available resources to assist callers effectively
- Transfer calls to appropriate departments or staff members when necessary
- Gather and relay important information to clinical staff and handle emergencies as needed

What is Required (Qualifications):
- Call center experience
- Customer service experience in a healthcare setting or as a healthcare receptionist
- Proficiency in Microsoft Office, particularly Excel
- Experience with outbound calls and appointment scheduling
- Ability to manage multi-line phone systems

How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare call center, medical records, or customer service environment

#HealthcareServices #MedicalScheduler #CustomerService #DiversityInclusion #CareerOpportunity

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