Unified Womens Health Care

Patient Care Coordinator


PayCompetitive
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: 8198
      Employer Industry: Virtual Healthcare Provider

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on patient care and experience
      - Engage with cutting-edge technology in a virtual healthcare setting
      - Work closely with a dedicated team of healthcare professionals

      What to Expect (Job Responsibilities):
      - Provide superior customer service to patients via email, video communication, phone calls, and text messages
      - Manage patient registration and ensure all patients check in prior to their appointments
      - Triaging and responding to customer service inquiries through the online platform
      - Communicate appointment details to patients and handle cancellations and rescheduling
      - Maintain accurate records of all referral activities in the electronic medical records system

      What is Required (Qualifications):
      - High school diploma or equivalent
      - At least 5+ years of customer service-related experience
      - One year of clinical experience preferred
      - Proficient in Microsoft Office, email, and other basic technology
      - Ability to effectively communicate with patients and healthcare providers

      How to Stand Out (Preferred Qualifications):
      - Experience with Athenahealth EMR system
      - Previous experience in a healthcare-related customer service role
      - Familiarity with online patient engagement platforms
      - Skills in managing multiple communication channels simultaneously
      - Strong organizational abilities for tracking referrals and appointments

      #VirtualHealthcare #PatientCare #CustomerService #HealthcareCareers #CareerGrowth

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Helping Ob-Gyn Practices Grow & Thrive Grow & Thrive Unified Women’s Healthcare is a diversified women’s health company focused on creating a better healthcare experience for patients, the professionals who care for them, and for the peopl...