Your Opportunity:

This position presents opportunity to have meaningful health impacts within many medical subspecialties through the partnerships of multiple multidisciplinary teams (internal and external). The Stollery Children's Hospital acute care ambulatory setting creates a motivating leadership environment, whereby the integration and access to leading health tools, treatments and pediatric expertise, makes this position an ideal place to invest one's career in, and to make a significant positive difference on the lived patient and family health journey and experience.

Description:

The Patient Care Manager is responsible for supporting the mission of the Stollery Children’s Hospital for providing exemplary pediatric patient care, education and facilitating research in an atmosphere that preserves the dignity and rights of patients and their families. This is accomplished through the provision of excellent patient care, the delivery of patient and staff education, and the introduction of research initiatives while demonstrating the core values of the organization. The Patient Care Manager has accountability for the Ambulatory Medicine Portfolio, which is inclusive but not limited to multiple medical subspecialty clinics, a Medical Outpatient Unit (MOU), and a clinical investigation unit. The incumbent will support all members of the team across all Stollery programs as required. This position reports to the Executive Director of inpatient and ambulatory care at Stollery Children’s Hospital. The incumbent is responsible for participating in strategic planning; identifying budget requirements (human, material and capital resources) to safely meet patient needs; managing of expenditures and variance analysis; establishing and maintaining standards of practice; hiring and evaluating performance of professional and ancillary staff; creating and sustaining healthy work environments including Workplace Health and Safety issues; maintaining collaborative working relationships and facilitating the implementation of changes to structure and processes in order to accomplish improved outcomes in patient satisfaction, quality of care and cost containment.