Employer Industry: Healthcare Services

Why Consider this Job Opportunity:
- Competitive pay up to $20 per hour
- Opportunity for career advancement and growth within the organization
- Remote work flexibility available
- Supportive and collaborative work environment
- Chance to positively impact patient financial responsibility and satisfaction

What to Expect (Job Responsibilities):
- Resolve a high volume of accounts for services provided by the employer in a virtual call center environment
- Act as the primary contact for patients to discuss outstanding self-pay balances, billing, and insurance questions
- Perform account analysis to evaluate, develop, and implement action plans to educate guarantors on financial responsibilities
- Handle incoming patient mail and produce written correspondence in response to inquiries
- Utilize various office equipment and software applications to provide efficient and accurate support for billing-related issues

What is Required (Qualifications):
- Experience with handling cash payments, self-pay collections, and exceptional customer service skills
- Knowledge of utilizing office equipment such as computers, software applications, printer, FAX, copier, and billing programs
- Exceptional customer service orientation with de-escalation, payment negotiation, and patient education skills
- Excellent written and verbal communication skills
- Ability to multi-task effectively

How to Stand Out (Preferred Qualifications):
- Experience in customer service, call center, and/or collections

#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #CompetitivePay

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.